Pharmaceutical care - (6) Gastro-oesophageal reflux disease Return to home page
Pharmaceutical Journal Vol 263 No 7058 p241-250
August 14, 1999 Special Feature

Pharmaceutical care

(6) Gastro-oesophageal reflux disease

By Moira Kinnear, MSc, MRPharmS, Subrata Ghosh, MD, FRCP and Steve Hudson, MPharm, FRPharmS

Ms Kinnear is principal pharmacist, Western General hospital, Edinburgh, and lecturer in clinical practice, pharmaceutical care health service unit, department of pharmaceutical sciences, University of Strathclyde; Dr Ghosh is senior lecturer in medicine and consultant gastroenterologist, Western General hospital, Edinburgh; and Professor Hudson is Boots professor of pharmaceutical care, in the pharmaceutical care health service unit, University of Strathclyde, and Scottish Office national specialist in pharmaceutical care

Gastro-oesophageal reflux disease is a common problem. In some patients it is mild and self limiting but in others it can be a chronic disorder with serious consequences. This article outlines the condition and the evidence base for its treatment, before going on to discuss how pharmaceutical care can be applied to improve clinical outcome

Heartburn is a common symptom in the general population and purchased medicines are often used to relieve it.1-3 While any patient with dyspepsia may have heartburn, the diagnosis of gastro- oesophageal reflux disease (GORD) requires symptoms of heartburn to be predominant, or for oesophagitis or acid reflux to be demonstrated (by endoscopy or oesophageal pH monitoring, respectively).
Patients with GORD therefore form a distinct rather than a non-specific category among those with dyspepsia.
GORD is the most frequent reason for the prescribing of proton pump inhibitors and is a focus for questions about cost-effective prescribing. Some clarity on the definition, diagnosis and management of the disease has been provided by a report published in April, 1999, from an international consensus meeting.4 The recommendations from the report contribute to efforts to improve the recognition and follow-up of patients with GORD in order to reduce the risk of complications, and they will inform the pharmaceutical care requirements of patients with GORD.
GORD may be self-limiting but can be a chronic disorder with serious consequences. The population of patients with GORD includes individuals who suffer symptoms infrequently and who treat themselves with antacids. Others may be receiving prescribed anti-reflux therapy, with or without an endoscopically confirmed diagnosis. Some patients may present at the pharmacy with acute symptoms requiring diagnosis. Only a very small minority will have a diagnosis confirmed by endoscopic investigation.

Panel 1: Drugs exacerbating GORD

Drugs affecting lower oesophageal sphincter tone

  • Drugs with antimuscarinic effects
  • Calcium channel blockers
  • Nitrates
  • Theophylline
  • Alcohol, nicotine, caffeine

Drugs causing oesophageal mucosal injury

  • Non-steroidal anti-inflammatory   drugs
  • Potassium chloride
  • Alendronate
  • Iron
  • Tetracycline, doxycycline

GORD is associated with various disorders of the oesophagus, including transient lower oesophageal sphincter relaxation, sphincter incompetence, disruption of the sphincter by a hiatus hernia, motility disorders and delayed gastric emptying. Susceptibility to oesophagitis may also be related to impaired mucosal defence mechanisms.5 Some drugs increase the risk of GORD as they lower the oesophageal sphincter tone, delay gastric emptying or cause mucosal injury. Examples of drugs known to exacerbate GORD are listed in Panel 1. Heartburn affects more than 50 per cent of pregnant women and results from hormonal effects on lower oesophageal sphincter function.6
Pharmacists delivering pharmaceutical care to patients with dyspepsia must work closely with general practitioners and secondary care specialists to enable patients to receive good symptomatic control, especially those at risk of long term complications. For community pharmacists caring for patients with GORD, there is a need first to verify the stage in therapy and the particular needs of those at risk of disease progression and complications.


Opportunities for pharmaceutical care arise at each stage of therapy and should be documented to facilitate monitoring and continuity of care at subsequent visits to the pharmacy and to facilitate collaboration with prescribers.

Definitions


Gastro-oesophageal reflux disease (GORD) is used to describe symptoms or mucosal damage resulting from acid and pepsin. In most patients with GORD there is abnormally prolonged exposure of the oesophagus to acid and pepsin, which may result in oesophagitis of varying degrees of severity.
Complications of GORD include oesophageal stricture, oesophageal ulceration and formation of gastric columnar-lined epithelium at the gastro-oesophageal junction (Barrett’s oesophagus).
Dyspepsia is used to describe pain or discomfort centred in the upper abdomen. Heartburn, the predominant symptom in GORD, can usually be clearly distinguished from epigastric pain; other symptoms of dyspepsia are often also present in GORD.
Non-ulcer dyspepsia is a term that is no longer advocated. It has been used to describe dyspepsia associated with the absence of any endoscopic lesions.
Functional dyspepsia is the term now used to describe symptoms of dyspepsia in patients with normal endoscopic findings, after excluding those patients with "predominant" reflux symptoms.

Public health implications of GORD

Dyspepsia affects about half of the UK adult population and about half of those have symptoms of heartburn or acid regurgitation.
Half of the patients with dyspepsia are on medication and about one quarter have visited their GP regarding symptoms of dyspepsia in the past 12 months.7 The number of patients in the community that conform to the criteria for the diagnosis of GORD is not known.
In 1997/98, antacids and ulcer healing drugs accounted for 4.3 per cent of GP prescribing but 10.8 per cent of net GP prescribing costs in England8 (the equivalent figures for Scotland were 5.9 per cent and 14.5 per cent9).


Only 10 per cent of patients who consult their GP for dyspepsia are referred to a secondary care specialist for endoscopy. About 20 per cent of those who are endoscoped have oesophagitis.10 GORD patients also include those with predominant reflux-related symptoms in the face of normal endoscopic findings.4 Among dyspepsia patients with normal endoscopic findings, GORD is diagnosed in approximately 25 per cent and functional dyspepsia in 75 per cent.11
Some GORD patients used to be included in the general category of non-ulcer dyspepsia. The preferred term, functional dyspepsia, enables endoscopically-negative patients without predominant symptoms of heartburn to be categorised outside the definition of GORD.12
While the distinction in categorisation has complicated the study of the epidemiology of GORD, it has an important bearing on management and prognosis in terms of progression of oesophagitis and its associated complications. Treatment targeted at those with GORD should aim not only to relieve symptoms but also to heal lesions and prevent complications.
Epidemiological data for dyspepsia and GORD are limited, as many individuals do not seek medical care and data on encounters with pharmacies and other sources of symptomatic remedies are not captured. The main data available have been collected from symptom surveys in randomly selected samples. Variable findings from these surveys arise from the use of different instruments and inconsistent definitions of dyspepsia and of GORD. These factors must be borne in mind when interpreting epidemiological data. Within these limitations, a profile of GORD in the community is shown in Panel 2.

Panel 2: Profile of dyspepsia in the population of a pharmacy serving 5,000 patients*
1,600 patients have suffered dyspepsia in past 12 months
  • 800 describe dyspepsia symptoms as "just a nuisance"
  • 800 describe dyspepsia as causing "discomfort" or worse
  • 525 have sleep disturbed
  • 400 have household activities affected
  • 500 have had symptoms >5 years 800 patients report symptoms of heartburn/acid regurgitation†
    • 65 are pregnant women with heartburn
    • 280 have daily heartburn symptoms†
    • 40 have severe or very severe symptoms
    • 80 have oesophagitis
    850 are taking medication
    • 500 are taking purchased medicines
    • 350 are taking prescribed medication for dyspepsia
    • 225 have received a prescription for an "ulcer healing drug" in past 12 months
    • 360 have consulted GP for dyspepsia in past 12 months in 700 consultations
    • 180 have self-medicated prior to seeing the GP
    • 90 have self-medicated for at least six months prior to seeing the GP
    • 35 patients have been referred for endoscopy
    • 7 patients have endoscopically-diagnosed GORD annually
    *Collated UK data 1,6,7,13,14 †Data from US 3,15
  • Symptom assessment in GORD

    Panel 3: Symptoms in GORD
    Typical
    • Heartburn
    • Acid regurgitation
    • Epigastric pain
    • Belching
    • Waterbrash
    • Pain/difficulty in swallowing
    Atypical
    • Chest pain (non-cardiac)
    • Hoarseness
    • Nausea
    • Wheeze
    • Nocturnal cough

    Heartburn is the predominant symptom in patients with GORD. Patients often misinterpret the symptoms of heartburn and so it is best defined to them as "a burning feeling rising from the stomach or lower chest up towards the neck."16 Epigastric pain is less predominant as a symptom in GORD. Other symptoms may include pain and difficulty in swallowing. When there are atypical symptoms, GORD may be more difficult to assess (Panel 3).
    The cluster of symptoms commonly associated with GORD overlaps with other forms of dyspepsia and no clear distinction of GORD can be made unless reflux symptoms are dominant and epigastric pain is minor. Attempts have been made to use clinical symptom criteria to categorise dyspepsia patients into diagnostic subgroups (Panel 4), although they have limited usefulness in helping to improve rational prescribing.17 These subgroups have not proved successful in developing guidelines or in epidemiological studies since many patients report symptoms which fit more than one subgroup. Subgroups based on "predominant" symptoms are now favoured, although the value of such categorisation needs to be tested.

    Panel 4: Dyspepsia symptom subgroups17
      Reflux-like dyspepsia
      • Heartburn plus dyspepsia
      • Acid regurgitation plus dyspepsia
      Ulcer-like dyspepsia
      • Localised epigastric pain
      • Pain when hungry
      • Pain relieved by food
      • Pain relieved by antacids or acid reducing drugs
      • Pain that wakens the patient from sleep
      • Pain with remission and relapses
      Dysmotility-like dyspepsia
      • Upper abdominal discomfort (pain not dominant)
      • Early satiety
      • Postprandial fullness
      • Nausea
      • Retching or vomiting
      • Bloating in the upper abdomen (no visible distension)
      • Upper abdominal discomfort often aggravated by food
      Unspecified dyspepsia


    "Severe" or "very severe" symptoms are reported by approximately 5 per cent of patients with heartburn.3 Patients with frequent symptoms tend also to have more severe symptoms.3 The use of a patient questionnaire to identify and assess "reflux-like" symptoms associated with GORD might help to guide practice, although a validated clinical tool is still awaited.16 However, the value of clinical assessment is limited by the fact that neither the intensity nor the frequency of reflux-induced symptoms correlate well with the degree of oesophageal damage observed at endoscopy.14
    Healing of oesophagitis and subsequent control of symptoms requires individualisation of treatment and avoidance of precipitating factors, including concomitant drug therapy. Pharmaceutical care in the uninvestigated patient relies upon accurate history taking, appropriate referral, avoidance of precipitating factors and acceptable symptom relief.

    Complications of GORD

    Some patients with GORD still have significant morbidity and impaired quality of life many years after initial diagnosis. For some patients, GORD is a persistent, recurring, life-long problem. The prevalence of oesophagitis in the community is estimated to be approximately 2 per cent and is found in more than half of those patients who present to their doctor with GORD.14
    Chronic oesophagitis is the main cause of Barrett’s oesophagus, a condition linked to an increased risk of oesophageal stricture formation and oesophageal adenocarcinoma. Barrett’s oesophagus is reported in approximately 12 per cent of patients with symptomatic reflux.18 An important recent finding is that reflux symptoms are strongly associated with an increased risk of oesophageal adenocarcinoma (more than five-fold), independently of the presence of Barrett’s oesophagus.19 It is uncertain whether this risk can be reduced by medical or surgical means. Endoscopic surveillance in all patients with reflux symptoms cannot currently be justified in economic terms. It is currently undertaken in patients identified as having Barrett’s oesophagus.

    Investigation of dyspepsia and GORD

    Endoscopic investigation is the prime means of confirming a diagnosis of upper gastrointestinal disease in patients with dyspepsia and is safe, with a complication rate <1 per cent, although it is impractical in all patients with dyspepsia. Patients for whom endoscopic investigation is indicated include those with "alarm" symptoms indicating increased risk of malignancy (see Panel 5). Likewise, endoscopy is indicated in patients over 45 years of age who newly present with dyspepsia or in whom medical therapy has failed.10 Symptoms of dyspepsia in patients taking non-steroidal anti-inflammatory drugs or warfarin require investigation because of the risk of upper gastrointestinal bleeding.

    Panel 5: GORD alarm symptoms

      Dysphagia
      Pain on swallowing
      Weight loss
      Bleeding or anaemia
      Vomiting
      Taking NSAIDs or warfarin


    Endoscopic investigation has a high sensitivity for diagnoses of upper gastrointestinal cancers, peptic ulcer disease and complications of oesophagitis. Barrett’s oesophagus can be confirmed from biopsies taken at endoscopy showing the typical gastric columnar epithelium. The risk of developing carcinoma of the oesophagus increases with the length of segment of Barrett’s mucosa.18
    The endoscopy report usually provides management guidance for the referring doctor. Minor mucosal changes such as erythema are usually described as "endoscopy negative" so as not to misdirect management. The presence of hiatus hernia is not, on its own, diagnostic of GORD as it is not consistently associated with the condition.20 Endoscopic findings may be altered if the patient has been receiving treatment with acid suppressing agents because healing may already have occurred.
    If oesophagitis is observed, documented grading systems allow specific definitions of its severity. The Savary-Miller grading system (I-IV) is commonly applied, although the more recent and more objective Los Angeles grades A to D are coming into use4 (Table 1). In most patients with reflux symptoms there is abnormally prolonged exposure of the distal oesophagus to acid and pepsin, although in some patients with normal levels of acid/pepsin, increased oesophageal sensitivity may provide an explanation for symptoms. 21

    Table 1: Grading systems for endoscopic assessment of oesophagitis *
    Savary-Miller classification Los Angeles classification
    Grade Definition Grade Definition
    I Normal oesophageal mucosa A One or more mucosal breaks no longer than 5mm, none of which extends between the tops of the mucosal folds
    II Isolated round or linear erosions from the gastro-oesophageal junction, not involving entire circumference B One or more mucosal breaks more than 5mm long, none of which extends between the tops of two mucosal folds
    III Confluent erosions extending around the entire circumference or superficial ulcerations without stenosis C Mucosal breaks that extend between the tops of two or more mucosal folds, but which involve less than 75 per cent of the mucosal circumference
    IV Erosions and deep ulcers, strictures, or Barrett’s oesophagus D Mucosal breaks which involve at least 75 per cent of the mucosal circumference
    *Note: Individual grades I to IV are not equivalent to individual grades A to D


    Rapid symptom relief from drug therapy (omeprazole 40mg for 1-2 weeks) may have value as a diagnostic test for GORD before endoscopy or in endoscopy-negative patients.22-25 Ambulatory pH monitoring may be necessary to diagnose endoscopy-negative patients who respond poorly to treatment. A fine pH probe is inserted transnasally to a few centimetres above the lower oesophageal sphincter. Changes in pH are recorded and stored in a data recorder worn around the patient’s waist. These pH monitors also allow patients to press a button when they experience symptoms, making it possible to relate symptoms to acid reflux. However, acid reflux is normal in some patients who continue to complain of reflux symptoms. Patients with a long history of heartburn and oesophagitis in spite of conventional treatment require investigation by a gastroenterologist.

    Evidence base for the treatment of GORD

    Antacids and lifestyle modifications are routinely used for first-line symptom relief although there is a lack of controlled studies on these interventions. The different H2 receptor antagonists have similar effectiveness in terms of speed of symptom relief in mild to moderate oesophagitis (grades I, II or A-B). In terms of healing and symptom relief, the proton pump inhibitors (PPIs) are more effective than H2 receptor antagonists. Table 2 provides a summary of the findings of studies in this field.

    Table 2: Summary of the evidence base for the treatment of GORD
    Intervention Comment
    Antacids, alginates and lifestyle modification, ie, avoidance of smoking, alcohol and foods which provoke reflux symptoms. Bed-head elevation, appropriate posture and avoidance of large meals prior to bed-time. Weight loss Antacids may help to reduce symptoms but they heal oesophagitis in less than 20 per cent of cases.4, 26-28
    They are the preferred option in pregnancy due to lack of proven safety of alternatives6
    Antacids are superior to low dose (OTC) H2 receptor antagonists for rapid pain relief 29
    Weight loss in overweight individuals improves reflux symptom scores30
    H2 antagonists Equipotent doses of differing antagonists are similar in efficacy. Reflux symptoms are relieved in 40-50 per cent of patients31,32
    Overall oesophagitis healing rates are about 50 per cent but fall to 20-40 per cent in more severe disease32
    H2 antagonist at bedtime improves acid control in patients on PPIs33,34
    Proton pump inhibitors (PPIs) Equipotent doses of differing PPIs are similar in overall efficacy. Healing rates are 70-90 per cent.32 PPIs promote more rapid healing than H2 receptor antagonists and heal oesophagitis resistant to H2 receptor antagonists. Dinner time or twice daily dosing improves control of nocturnal symptoms.49 PPIs are superior to H2 receptor antagonists or cisapride in achieving and maintaining symptom control35-50
    In maintenance therapy, similar efficacy has been shown for 15mg and 30mg lansoprazole in terms of endoscopic evidence, but a 30mg dose may be superior when symptomatic relief is compared.51,52 Omeprazole 20mg is more effective than 10mg in preventing relapse of oesophagitis and maintaining symptom control31,45,53-55
    Prokinetics Cisapride is similar in efficacy to H2 receptor antagonists and relieves mild reflux symptoms and heals oesophagitis in about 40 per cent of patients.32 Cisapride improves relapse rates in combination with H2 receptor antagonists but the combination is less effective than a PPI50,56
    Metoclopramide and domperidone provide symptom relief but do not heal oesophagitis57


    Interpretation of clinical trial data requires consideration of the fact that most studies compare the effectiveness of treatments in patients with grade II to IV oesophagitis, which represents only a minority of all patients with GORD.
    Patients with GORD are not recommended for routine testing for Helicobacter pylori since most patients test negative. Also, eradication of H pylori infection does not heal or prevent relapse of reflux disease. For patients on long term proton pump inhibitors, H pylori infection has been associated with the development of atrophic gastritis, a premalignant condition for adenocarcinoma. However, eradication of H pylori prior to long-term acid suppression in GORD is controversial in the absence of proven benefit as there is some evidence that, after eradication treatment, proton pump inhibitor acid suppressing capacity is reduced, resulting in sub-optimal GORD treatment.

    GORD management guidelines

    The management of GORD has not been the subject of specific guidelines from a national or international body. However, a consensus from an international workshop held in Belgium in 1997 has been published recently. Table 3 and Figures 1 and 2 show an interpretation of that consensus.4

    Table 3: Initial symptom assessment
    Patient group Action
      Reflux mild and infrequent Reflux severe or >2days/week
    More than 45 years or alarm symptoms Refer to GP; require endoscopy Refer to GP; require endoscopy
    Less than 45 years and no alarm symptoms Lifestyle advice/antacids Refer to GP; acid suppression


    Patients requiring referral to the GP and endoscopy are those with alarm symptoms (listed in Panel 5) and those older than 45 years (Table 3). Patients under 45 years with severe or frequent symptoms but without alarm features also need referral to the GP but are candidates for acid suppression before further invasive investigation.


    Since proton pump inhibitors are the most effective agents in GORD, a strategy using a treatment dose of PPI (usually four weeks) followed by a "step-down" in acid suppression (see hierarchy in Figure 2) has been advocated4 as an alternative to a "step-up" approach using H2 antagonists first. However, use of PPIs first-line is likely substantially to increase NHS expenditure as PPIs are costly drugs (6 per cent of prescribing costs). Until convincing evidence supports either a "step-down" or "step-up" approach in terms of cost-effectiveness, the "step-up" approach will be routinely favoured.

    Figure 2 Figure 2: Maintenance GORD treatment - recommendations apply to all patients except those with confirmed grade C or D oesophagitis, for whom the guidance in Figure 1 applies The "step down" hierarchy is as follows: Step1, PPI double dose; step 2, PPI treatment dose; step 3, PPI half dose; step 4, H2 antagonist or cisapride; step 5, antacid


    Once symptoms are controlled in non-endoscoped patients, endoscopy negative patients or those with mild oesophagitis, an initial trial of immediate discontinuation of acid suppression therapy is advised. If symptoms recur, a "step down" of acid suppression (at four to eight week intervals) may be used to establish the minimum treatment required to prevent further relapse. An alternative strategy after immediate discontinuation of acid suppressant is to treat relapse either with a fixed course (two to four weeks) of PPI or H2 antagonist58 or with "on demand" PPI until symptom resolution.59,60


    In patients with severe oesophagitis (endoscopic grades C and D), PPI therapy at treatment dose is recommended to heal the disease.4 If symptoms persist, the dose should be doubled for eight weeks. Repeat endoscopy is necessary in all patients with severe oesophagitis, either to confirm healing after symptom control or to reassess persistent symptoms (Figure 1). Step-down treatment is not recommended in this group as patients are likely to relapse unless maintained on PPI therapy.4 The safety of long-term use of PPIs has recently been reviewed, with the conclusion that the drugs have a wide safety margin.61

    Figure 1 Figure 1: GORD management (following initial symptom assessment, as in Table 3)

    Individualised care

    More than 50 per cent of patients with GORD have mild symptoms and function well without feeling the need to visit the GP. Some 20-40 per cent of patients consult their GP and receive prescribed medication. Fewer than 10 per cent are known to have complications of oesophagitis. Many patients self-medicate for at least six months before seeking professional advice.1,7,62 Patients seeking medical attention tend to be older with more severe heartburn; this group includes some patients with health-seeking behaviour characteristics, including fears of malignancy.63,64
    Patients who use antacids regularly are thought to suffer from GORD.62 Patients on regular antacid and those who purchase H2 antagonists and domperidone therefore require to be assessed for review of their self-management and possible medical referral. In particular, elderly patients are at risk of inappropriate use of these medicines.
    Endoscopic follow up after initial treatment of patients with mild oesophagitis has shown that about half heal and have no further episodes of oesophagitis, while about one quarter progress to a more severe form.65 A patient’s needs may therefore change. In the absence of adequate maintenance therapy, oesophagitis relapses in 50 to 90 per cent of patients within six to 12 months. Most patients relapse to their pre-treatment grade of disease.65
    The pharmaceutical care needs of patients with GORD in primary care are difficult to characterise since the majority of sufferers do not have their diagnosis confirmed. This is because many sufferers rely on self-medication and in those who do consult their doctor there is overlap of symptoms with functional dyspepsia and peptic ulcer disease. Guideline development in dyspepsia has focused on appropriate use of resources with regard to endoscopic investigation and H pylori eradication in peptic ulcer disease. Guidelines to help structure pharmaceutical care for GORD are now emerging.

    Table 4 suggests pharmaceutical care issues that need to be addressed in this patient group.

    Table 4: Pharmaceutical care of GORD

    Careful monitoring of symptoms is required at all stages in the management of GORD to ensure identification of patients at risk of complications and to optimise therapeutic management. In each patient, the level of acid suppression necessary to maximise the benefits of symptom control and the patient’s quality of life needs to be continuously monitored, periodically reviewed and treatment perhaps stepped down or discontinued after a period of healing or control of symptoms. Patients themselves require a clear understanding of the nature of their condition to enable them to take an active role in the achievement of these shared goals.

    Pharmaceutical care in the community pharmacy involves medication review to identify drug-induced symptoms, lifestyle advice, appropriate use of antacids, patient education and appropriate referral to the doctor, plus monitoring of prescribed medication within locally agreed clinical guidelines. Patient commitment to the therapeutic plan is central to the development of systematic pharmaceutical care. Dyspepsia guidelines for use by community pharmacists in patients with symptoms of reflux are available to facilitate history taking, appropriate referral to the general practitioner and over-the-counter use of antacid preparations.66 The application of such guidelines needs to continue to be developed and evaluated. A simple questionnaire asking four questions (Panel 6) has been used by doctors to predict an objective diagnosis of GORD.67

    Panel 6: Questions to aid GORD diagnosis
    Positive diagnosis is likely after "Yes" to all of the following:
    • Do you frequently experience a rising, spreading, uncomfortable feeling behind your breastbone?
    • Is this feeling often combined with a burning sensation in your chest?
    • Do antacids relieve your symptoms?
    • Have you had your symptoms for four or more days during the last week?


    Therapeutic plans which include a "stepped" approach to care should be explained clearly to patients and this may motivate them to participate in monitoring response to therapy and subsequent therapeutic adjustment. Many patients receive repeat prescriptions for acid suppressing agents. Pharmacists can contribute to patient monitoring and review of therapy, patient referral and therapy adjustment.
    Pharmacists have identified upper GI disease as a point of collaboration with GPs in primary care. The development of pharmacy services within GP practices and a focus on acid suppressing drug use provides opportunities to develop systems to support continuity of pharmaceutical care. Although there is currently a lack of published information on pharmaceutical care delivery in GORD, pharmacists employed within a GP practice can verify the diagnostic category for patients investigated from endoscopy records and can develop and implement clinical guidelines. Patients who are to be referred for investigation can be counselled to ensure prior discontinuation of PPI to avoid any PPI interference with the interpretation of endoscopic findings. (Advice is to stop the PPI at least two weeks before endoscopy.)
    Documentation of episodes of care will help to clarify these data and provide opportunities to communicate history of purchased medicine use to GPs, who might not otherwise be able to give full regard to this aspect of care. Pharmacists can contribute to screening and appropriate referral of individuals through identification of progression of symptoms and possible adverse drug reactions. Treatment success should be assessed, patient education re-inforced and antacid therapy reviewed at subsequent patient visits to the pharmacy.

    Conclusion

    GORD is a common health care problem for which there is opportunity to improve clinical outcomes (symptom control, healing) by identifying patients at special risk of complications or those with poor control. By achieving good quality contact with patients, pharmacists can prepare drug histories and refer appropriate patients who require investigation.
    Pharmaceutical care can contribute to the implementation of local guidelines in GORD and, consequently, to improved patient outcomes and improved use of medicine resources.

    Cases
    Case 1: Patient FB, male, 57 years Case 2: Patient MF, female, 72 years

    Other articles in the series

    References

    1. Jones RH, Lydeard SE, Hobbs FDR,et al. Dyspepsia in England and Scotland. Gut 1990;31:401-5.
    2. Jones R, Lydeard S. Prevalence of symptoms of dyspepsia in the community. BMJ 1989;298:30-2.
    3. Locke GR, Talley NJ, Fett SL et al. Prevalence and clinical spectrum of gastroesophageal reflux: A population based study in Olmsted County, Minnesota. Gastroenterology 1997;112:1448-56.
    4. Dent J, Brun J, Fendrick AM, et al. An evidence-based appraisal of reflux disease management - the Genval Workshop Report. Gut 1999;44 (suppl 2):S1-S16.
    5. Galmiche JP, Janssens J. The pathophysiology of gastro-oesophageal reflux disease: an overview. Scand J Gastroenterol 1995;30 Suppl 211:7-18.
    6. Broussard CN, Richter JE. Treating gastro-oesophageal reflux disease during pregnancy and lactation: what are the safest therapy options? Drug Safety 1998;19:325-37.
    7. Penston JG, Pounder RE. A survey of dyspepsia in Great Britain. Aliment Pharmacol Ther 1996;10:83-9.
    8. Department of Health. Statistics of prescriptions dispensed in the community: England 1987-1997. Statistical Bulletin 1998/24.
    9. National Health Service in Scotland. Information and Statistics Division [personal communication, 1999]
    10. British Society of Gastroenterology. Dyspepsia management guidelines, 1996.
    11. Talley NJ. Dyspepsia and heartburn: a clinical challenge. Aliment Pharmacol Ther 1997:11 (Suppl 2):1-8.
    12. Wayman J, Griffin SM, Campbell FC. Is functional dyspepsia largely explained by gastro-oesophageal reflux disease? Bailliere’s Clin Gastroenterol 1998;12:463-76.
    13. Office for National Statistics. Key Health Statistics from General Practice, 1996.
    14. Lee JM, O’Morain CA. Trends in the management of gastro-oesophageal reflux disease. Postgrad Med J 1998;74:145-50.
    15. Talley NJ, Zinsmeister AR, Schleck CD et al. Dyspepsia and dyspepsia subgroups: A population-based study. Gastroenterology 1992;102:1259-68.
    16. Carlsson R, Dent J, Bolling-Sternevald E, et al. The usefulness of a structured questionnaire in the assessment symptomatic gastroesophageal reflux disease. Scand J Gastroenterol 1998;33:1023-29.
    17. Talley NJ, Colin-Jones D, Koch KL, et al. Functional dyspepsia: A classification with guidelines for diagnosis and management. Gastroenterol Int 1991;4:145-60.
    18. Navaratnam RM, Winslet MC. Barrett’s oesophagus. Postgrad Med J 1998;74:653-7.
    19. Lagergren J, Bergstrom R, Lindgren A, et al. Symptomatic gastroesophageal reflux as a risk factor for esophageal adenocarcinoma. N Engl J Med 1999;340:825-31.
    20. Petersen H. The clinical significance of hiatus hernia. Scand J Gastroenterol 1995;30:Suppl 211:19-20.
    21. Watson RG, Tham TC, Johnston BT, et al. Double-blind cross-over placebo controlled study of omeprazole in the treatment of patients with reflux symptoms and physiological levels of acid reflux - the "sensitive oesophagus". Gut 1997;40:587-90.
    22. Schenk BE, Kuipers EJ, Klinkenberg-Knol EC, et al. Omeprazole as a diagnostic tool in gastroesophageal reflux disease. Am J Gastroenterol 1997;92:1997-2000.
    23. Johnsson F, Weywadt L, Solhaug JH, et al. One-week omeprazole treatment in the diagnosis of gastro-oesophageal reflux disease. Scand J Gastroenterol 1998;33:15-20.
    24. Schindlbeck N, Klauser AG, Voderholzer WA et al. Empiric therapy for gastroesophageal reflux disease. Arch Intern Med;155:1808-12.
    25. Fass R, Fennerty MB, Ofman JJ et al. The clinical and economic value of a short course of omeprazole in patients with non-cardiac chest pain. Gastroenterology 1998;115:42-9.
    26. Stanciu C, Bennett JR. Alginate-antacid in the reduction of gastro-oesophageal reflux. Lancet 1974;1:109-11.
    27. Graham DY, Lanza F, Dorsch ER. Symptomatic reflux oesophagitis: a double-blind controlled comparison of antacids and alginate. Curr Ther Res 1977;22:653-8.
    28. Kitchin LI, Castell DO. Rationale and efficacy of conservative therapy for gastroesophageal reflux disease. Arch Intern Med 1991;151:448-54.
    29. Netzer P, Brabetz-Hofliger A, Brundler R, et al. Comparison of the effect of the antacid Rennie versus low-dose H2 receptor antagonists (ranitidine, famotidine) on intragastric acidity. Aliment Pharmacol Ther 1998;12:337-42.
    30. Fraser-Moodie CA, Norton B, Gornall C, et al. Weight loss has an independent beneficial effect on symptoms of gastro-oesophageal reflux in patients who are overweight. Scand J Gastroenterol 1999;34:337-40.
    31. Venables TL, Newland RD, Patel AC, et al. Omeprazole 10mg once daily, omeprazole 20mg once daily, or ranitidine 150mg twice daily, evaluated as initial therapy for the relief of symptoms of gastro-oesophageal reflux disease in general practice. Scand J Gastroenterol 1997;32:965-73.
    32. Chiba N, DeCara CJ, Wilkinson JM, Hunt RH. Speed of healing and symptom relief in grade II to IV gastro-oesophageal reflux disease: a meta-analysis. Gastroenterology 1997;112:1798-810.
    33. Peghini PL, Katz PO, Castell DO. Ranitidine controls nocturnal gastric acid breakthrough on omeprazole: a controlled study in normal subjects. Ibid 1998;115:1335-9.
    34. Katz PO, Anderson C, Khoury R, et al. Gastroesophageal reflux associated with nocturnal gastric acid breakthrough on proton pump inhibitors. Aliment Pharmacol Ther 1998;12:1231-4.
    35. Green JRB, Tildesley G, Theodossi A, et al. Omeprazole 20mg to 40mg once daily is more effective than ranitidine 300mg to 600mg daily in providing complete symptom relief and endoscopic healing in patients with reflux oesophagitis. Br J Clin Res 1995;6:63-76.
    36. Bate CM, Green JRB, Axon ATR, et al. Omeprazole is more effective than cimetidine for the relief of all grades of gastro-oesophageal reflux disease-associated heartburn, irrespective of the presence or absence of endoscopic oesophagitis. Aliment Pharmacol Ther 1997;11:755-63.
    37. Dekkers CP, Beker JA, Thjodleifsson B, et al. Double-blind, placebo-controlled comparison of rabeprazole 20mg vs omeprazole 20mg in the treatment of erosive or ulcerative gastro-oesophageal reflux disease. Aliment Pharmacol Ther 1999;13:49-57.
    38. Klinkenberg-Knol EC, Festen HPM, Jansen JBMJ, et al. Long-term treatment with omeprazole for refractory reflux esophagitis: Efficacy and safety. Ann Intern Med 1994;121:161-7.
    39. Sontag SJ, Kogut DG, Fleischmann R, et al. Lansoprazole heals erosive reflux esophagitis resistant to histamine H2-receptor antagonist therapy. Am J Gastroenterol 1997;92:429-37.
    40. Castell DO, Richter JE, Robinson M, et al. Efficacy and safety of lansoprazole in the treatment of erosive reflux esophagitis. Am J Gastroenterol 1996;91:1749-57.
    41. Hatlebakk JG, Berstad A, Carling L, et al. Lansoprazole versus omeprazole in short-term treatment of reflux oesophagitis. Results of a Scandinavian multicentre trial. Scand J Gastroenterol 1993;28:224-8.
    42. Mulder CJ, Dekker W, Gerretsen M. Lansoprazole 30mg vs omeprazole 40mg in the treatment of reflux oesophagitis grade 11, 111 and 1V. Eur J Gastroenterol Hepatol 1996;8:1101-6.
    43. Mossner J, Holscher AH, Herz R, et al. A double-blind study of pantoprazole and omeprazole in the treatment of reflux oesophagitis: a multicentre trial. Aliment Pharmacol Ther 1995;9:321-6.
    44. Corinaldesi R, Valentini M, Belaiche J, et al. Pantoprazole and omeprazole in the treatment of reflux oesophagitis: a European multicentre study. Ibid 1995;9:667-71.
    45. Galmiche JP, Barthelemy P, Hamelin B. Treating the symptoms of gastroesophageal reflux disease: a double-blind comparison of omeprazole and cisapride. Ibid 1997;11:765-73.
    46. Lundell L. Prevention of relapse of reflux oesophagitis after endoscopic healing: the efficacy and safety of omeprazole compared with ranitidine. Digestion 1990;47 Suppl 1: 72-5.
    47. Hallerback B, Unge P, Carling L, et al. Omeprazole or ranitidine in long-term treatment of reflux oesophagitis. Gastroenterology 1994;107:1305-11.
    48. Gough AL, Long RG, Cooper BT, et al. Lansoprazole versus ranitidine in the maintenance treatment of reflux oesophagitis. Aliment Pharmacol Ther 1996;10:529-39.
    49. Hatlebakk JG, Katz PO, Kuo B, Castell DO. Nocturnal gastric acidity and acid breakthrough on different regimens of omeprazole 40mg daily. Aliment Pharmacol Ther 1998;12:1235-40.
    50. Vigneri S, Termini R, Leandro G, et al. A comparison of five maintenance therapies for reflux esophagitis. New Engl J Med 1995;333:1106-10.
    51. Robinson M, Lanza F, Avner D, Haber M. Effective maintenance treatment of reflux esophagitis with low-dose lansoprazole. A randomised, double-blind, placebo-controlled trial. Ann Intern Med 1996;124:859-67.
    52. Hatlebakk JG, Berstad A. Lansoprazole 15 and 30mg daily in maintaining healing and symptom relief in patients with reflux oesophagitis. Aliment Pharmacol Ther 1997;11:365-72.
    53. Bate CM, Booth SN, Crowe JP, et al. Omeprazole 10mg or 20mg once daily in the prevention of recurrence of reflux oesophagitis. Gut 1995;36:492-8.
    54. Carlsson R, Dent J, Watts R, et al. Gastro-oesophageal reflux disease in primary care: an international study of different treatment strategies with omeprazole. Euro J Gastroenterol Hepatol 1998;10: 119-24.
    55. Lind T, Havelund T, Carlsson R, et al. Heartburn without oesophagitis: efficacy of omeprazole therapy and features determining therapeutic response. Scand J Gastroenterol 1997;32:974-9.
    56. Galmiche JP, Fraitag B, Filoche B, et al. Double blind comparison of cisapride and cimetidine in treatment of reflux esophagitis. Dig Dis Sci 1990;35:649-55.
    57. Barone JA. Domperidone: a peripherally acting dopamine 2-receptor antagonist. Ann Pharmacother 1999;33:429-40.
    58. Bardhan KD, Muller-Lissner S, Bigard MA, et al. Symptomatic gastro-oesophageal reflux disease: double blind controlled study of intermittent treatment with omeprazole or ranitidine. BMJ 1999;318:502-7.
    59. Lind T, Havelund T, Lundell L, et al. On demand therapy with omeprazole for the long-term management of patients with heartburn without oesophagitis - a placebo-controlled randomised trial. Aliment Pharmacol Ther 1999;13:907-14.
    60. Wilhelmsen I, Hatlebakk JG, Olafsson S, Berstad A. On demand therapy of reflux oesophagitis - a prospective study of symptoms, patient satisfaction and quality of life. Ibid 1999;13:1035-40.
    61. Garnett WR. Considerations for long-term use of proton pump inhibitors. Am J Health Syst Pharm 1998;55:2268-79.
    62. Graham DY, Lacey Smith J, Patterson DJ. Why do apparently healthy people use antacid tablets? Am J Gastroenterol 1983;78:257-60.
    63. Johnston BT, Gunning J, Lewis SA. Health care seeking by heartburn sufferers is associated with psychosocial factors. Ibid 1996;12:2500-4.
    64. Lydeard S, Jones R. Factors affecting the decision to consult with dyspepsia: comparison of consulters and non-consulters. J Roy Coll Gen Pract 1989;39:495-8.
    65. Ollyo JB, Monnier P, Fontolliet C, et al. The natural history, prevalence and incidence of reflux oesophagitis. Gullet 1993;3 Suppl:1-10.
    66. Bond C. Guidelines for dyspepsia management. Pharm J 1994;252:228-9.
    67. Johnsson F, Roth Y, Damgaard Pederson NE, Joelsson B. Cimetidine improves GERD symptoms