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The Pharmaceutical Journal Vol 265 No 7120 p638
October 28, 2000 News

Department will push pharmacy plan through to implementation

Left to right: Philip Brown (chairman of the School of Pharmacy council), Fernand Sauer (executive director, European Medicines Evaluation Agency), Andrew McKeon and Professor A. T. Florence (dean of the School of Pharmacy

The Department of Health intends to put the recently announced pharmacy plan into effect, whether or not it has the profession’s support.
“We are going to put into effect what has been set out there,” said Mr Andrew McKeon (head of medicines, pharmacy and industry division, Department of Health), speaking at the School of Pharmacy’s charter dinner in London on October 18. “We are going to give it a go. We hope very much that the pharmacy profession and the pharmacy bodies will come along with us and help us work out the detail.”
Two essential questions about pharmaceutical services had to be answered, Mr McKeon said. Were patients getting the best possible service and was the most being made of pharmacists’ skills? The first question had a number of elements. One was the question of access. There were no real complaints there, but, as a civil servant, Mr McKeon had frequently had to explain that there was not a problem when the personal experience of Ministers and their advisers, including those based in the Prime Minister’s office, was otherwise.
“In terms of access, the service is good, but it fails the absolute test of what people actually want these days,” Mr McKeon said.
Turning to whether the right medicines were available, Mr McKeon concluded that the answer was no. That was why the National Institute for Clinical Excellence had been established. Did people get the right advice and did they use medicines correctly? The common view was that they did not. Poor anticoagulation control was behind many hospital admissions.
His conclusion was that the scorecard on services read: “Good, but not good enough.”
Turning to the issue of whether the most was being made of pharmacists’ skills, Mr McKeon said that the answer was no. This had been talked about for many years, but nobody had achieved better use of pharmacists’ skills. The reasons for this lay in the way services were organised, how they were incentivised and their culture. There was also the question of whether pharmacists actually had the skills that were talked about ready and available for use in practice.
Mr McKeon also touched on the issue of professional self-regulation. New Labour had asked whether training, education, workforce matters and regulation could safely be left to the individual professions. It had concluded that the answer was no. That was not to say that there was a threat to take over regulation if the professions did not put their houses in order. But there was a desire for more lay input and for greater involvement.
“We are happy to be led,” Mr McKeon said, “but we have to be happy that it is going in the right direction.”