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The Pharmaceutical Journal Vol 266 No 7151 p777
June 9, 2001

The Society

 Law and Ethics Bulletin

An occasional feature, prepared in the Royal Pharmaceutical Society’s Professional Standards Directorate, to highlight problems and inquiries currently being handled



Dispensing outstanding balances of prescriptions

Pharmacists are reminded of the importance of ensuring that, when there is insufficient stock to dispense a prescription in its entirety at the time of first dispensing, the balance of the prescription is dispensed accurately.

A legible owing slip detailing the name and quantity of the medicine outstanding must be provided on each occasion and a record kept in the pharmacy. If the owing slip is computer generated, pharmacists should be particularly vigilant to ensure that the correct product code is entered and subsequently the correct product is printed on the balance slip. Pharmacists are advised to double check the owing slip produced, so as to prevent any error by pharmacists who dispense the balance owing.

Where balances are dispensed when the pharmacist no longer has the original prescription, a suitable procedure should be in place to verify what was ordered. This may include a need for a photocopy of the prescription to be prepared, before submission to the prescription pricing bureau, against which the owing and directions can then be checked.

For further guidance see the revised Code of Ethics, Part 3, paragraph 4.1(h).

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