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Moss bosses go back to the floor
Pharmacists working for Moss Pharmacy at either its
head office or in field-based management positions are to spend time working
in the group’s pharmacies over the summer.
Tricia Kennerley, NHS services director, Moss, said
at a press briefing on June 21 that the move was part of the group’s continuing
professional development programme for its pharmacists.
Moss has around 60 pharmacists in management positions.
It is expected that they will be spending around two days a month in pharmacies
over the next three months. The move will also help relieve what Moss
managing director Steve Duncan called a tight period over the summer holidays.
Following the fallow year, few pharmacists will be joining the register
this year. “Our pharmacists have welcomed our CPD programme,” Mr Duncan
said. “They do not want to be on an ‘inactive’ register if one is established
by the Royal Pharmaceutical Society.”
Moss is spending around £1.1m this year on training
and development for its staff. This will include a retail training programme
accredited by the University of Surrey for area managers and one-to-one
coaching on request for branch managers. The company is taking a stage-by-stage
approach to achieving Investors in People status, starting at its Feltham
head office. Moss has also developed a database of the individual skills
of the staff working at head office.
The company has set itself an ambitious target of
achieving 770 pharmacies by the year end (it currently has 707), 950 by
2003 and 1,200 by 2005. Mr Duncan said that Moss aimed to be the “purchaser
of choice” when independent community pharmacies came up for sale.
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