The Pharmaceutical Journal Vol 267 No 7166 p381-384
22 September 2001

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Pharmacy software

Cater for your clients’ needs

From Mr R. Mulcahy

We read with interest your article “Benefits of recording interventions” (PJ, 11 August, p188). As the largest developer of community and hospital pharmacy software in the Republic of Ireland we have always taken a proactive approach to enhancing our software to help pharmacists provide a more professional service to their clients.

Recording interventions has been in our software for the past 10 years and is used widely by pharmacists because it is an integral part of the dispensing process. Funding for this was not provided by the government, but ultimately has been paid for by pharmacists in their software support charges.

We believe it is the duty of every software provider to be innovative in their approach to product development, and to ensure that their clients’ needs are catered for in the tools they use. It is up to the software providers to give pharmacists the tools to deal efficiently with administrative tasks so that they can practise what they qualified to do, and that is to give sound clinical advice on medication use and treatment.

Any software provider who adopts the position of not enhancing their software product because there is no funding available will have a short commercial life.

Richard Mulcahy
Managing Director,
Systems Solutions Limited,
Dublin

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