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The Pharmaceutical Journal Vol 267 No 7179 p895-901
22-29 December 2001

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Pioneer of pharmaceutical care rounds off special year

Douglas Hepler: medicines management and pharmaceutical care should be part of all practice

A year-long programme of celebratory events to mark the 150th anniversary of the Royal Pharmaceutical Society's presence in Scotland came to an end on 18 December when Professor C. Douglas Hepler, one of the pioneers of the concept of pharmaceutical care, gave the Scottish Sesquicentenary Lecture at the Society's house in Edinburgh.

Professor Hepler is distinguished professor in the Department of Pharmacy Health Care Administration and director of the DuBow Family Centre for Research in Pharmaceutical Care at the University of Florida. He is also a visiting professor at the School of Pharmaceutical Sciences, University of Manchester.

Speaking on his third visit to Scotland (and also on his birthday), Professor Hepler began by revealing that, although he was a New Englander, his mother was Scots, and so he felt a special affinity for the country.

In an address on "Reflections on the road to medicines management systems", Professor Hepler explained that the terms "medicines management" and "pharmaceutical care" were often used interchangeably but in his view the latter was only a part — albeit an important part — of the former. Both should be part of all practice, and not just for pharmacists with time to spare or with a special interest.

Neither medicines management nor pharmaceutical care was currently considered to be the de facto standard of pharmaceutical health care delivery, even though several recent papers had shown that many patients had enjoyed substantial benefits from their application.

Professor Hepler said that drug-related morbidity was a substantial problem. In 1996 it had accounted for about five in every 1,000 hospital admissions — second only to cancer. Causes included prescribing errors, drug delivery (dose errors, dispensing errors, non-compliance) and lack of follow-up procedures. Follow-up constituted by far the biggest problem in community practice while prescribing errors were the most significant in the hospital environment. The solution was a team approach with co-operation between all health professionals, because medicines management was not the sole responsibility of the pharmacist.

Professor Hepler said there were many obstacles to the initiation of pharmaceutical care, not the least being a recognition of the need for change. He then outlined work being carried out in a number of centres to develop performance indicators that could serve as basic tools to monitor progress in medicines management systems.

He concluded his address in a philosophical mood, using the ideas of faith, hope, charity, honesty and courage to justify his commitment to medicines management.

The lecture was sponsored by Merck Sharp & Dohme.

Professor Hepler told The Journal that his widely reported ideas on pharmaceutical care had emerged during preparations for a keynote lecture at a conference organised by the Association of American Colleges of Pharmacy in 1989. His talk had represented a strategic vision of the work being carried out with his colleague Linda Strand. The talk had seemed to catch colleagues' imagination and it was published in the American Journal of Pharmacy Education later the same year.

He had subsequently spoken on pharmaceutical care in over 20 countries. In Europe, Denmark had been the first country to take on the concept, but Scotland was catching up fast. And he was particularly impressed by progress in New Zealand.

Special year

Professor Hepler was introduced to the meeting by the chairman of the Society's Scottish Executive, Alison Strath, who said that 2001 had been a special year for pharmacy in Scotland. Celebrations had included a dinner at the palace of Holyroodhouse, a reception for Members of the Scottish Parliament, a magnificent banquet at Stirling Castle and finally a lecture on a subject that was already proving to be of great significance to Scottish pharmacists. With the setting up of model pharmacy schemes and the imminent publication of the pharmaceutical care strategy by the Scottish Government.

Ms Strath said that the newly published Audit Commission report for England and Wales (see p873) stated that 12,000 deaths occurred annually. Pharmacists had an opportunity and responsibility to contribute to reducing this figure.
From our Scottish Correspondent.

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