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The Pharmaceutical Journal
Vol 270 No 7232 p79
18 January 2003

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Community pharmacy

Possible fraud with NRT

From Mr J. P. Mason, MRPharmS, and Ms B. M. Baxter, MRPharmS

One of our pharmacist colleagues has brought to our attention a scam involving nicotine replacement therapy (NRT) products. Apparently, some patients who have received NRT at National Health Service expense, either on FP10 or via a patient group direction or other service, have been attempting to return the product to a pharmacy in order to gain a refund.

We are aware that a similar approach has been used in the past for other over-the-counter products supplied at NHS expense. A common example is Wysoy, where parents attempt to return it for a refund claiming that they purchased the wrong product. To indicate that the product was provided at NHS expense a number of pharmacists mark tins of Wysoy with the Recipe symbol.

We have been informed that in the case of NRT, at least one pharmacy's staff have taken to writing "FP10" or "NHS" across barcodes to counteract fraud.

We would advise our colleagues to ensure that dispensary staff are aware of the potential for fraud when OTC products are supplied at NHS expense, in order that they can take appropriate action.

Jonathan Mason
Prescribing Adviser

Brigid Baxter
Prescribing Support Pharmacist
Canterbury and Coastal Primary Care Trust

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