The Pharmaceutical Journal
Vol 270 No 7237 p266
22 February 2003

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Letters to the Editor

Community pharmacy

What are extended opening hours?

From Mr J. Downing, MRPharmS

John Wilson (PJ, 8 February, p184) misses the point. The supermarket in question will undoubtedly review the profit and loss from the pharmacy in question and reduce hours if the graveyard shift is not profitable.

It is often impossible for these outlets to find pharmacist cover for such late hours and often the pharmacies are closed to the public.

His story regarding the customer coming to his pharmacy at 9.15pm when their normal pharmacy had closed at 9pm illustrates the classic conundrum. The public will always want more than it is reasonably possible to provide. He says that his pharmacy is offering extended hours. Is opening until 9pm not extended hours?

Jim Downing
York

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