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The Pharmaceutical Journal
Vol 271 No 7270 p491
11 October 2003

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Letters

  Concordance
  Remuneration
  Specials
  Artificial saliva
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Letters to the Editor

Specials

Taxpayers are not getting value for money

From Mrs M. A. Chapman, MRPharmS

I am concerned about laboratories charging excessive prices to make up relatively simple products.

For example, a few days ago, 400g 25 per cent salicylic acid in white soft paraffin resulted in a total invoice charge of £157.03. The laboratory, Craig & Hayward Ltd, Pangbourne, were able to supply the next day. On receipt of the faxed invoice I queried the high charge and was told that the pharmacy would usually be granted a professional fee by way of a £21 credit.

Are doctors aware of the cost of such items to the National Health Service and their own budgets? I do not think the NHS, ie, the taxpayer, is getting value for money.

Maureen Chapman
Wirral, Merseyside

 

MATT HAYWARD, director, Craig & Hayward Ltd, replies:

“Special” non-licensed products are made for an individual specific order. They are manufactured in Medicines and Health products Regulatory Agency approved laboratories with specially trained staff working in a controlled environment with specialised equipment (not on the back bench of a dispensary). These products are often produced and delivered for next day delivery to enable prompt supply to a patient.

I do not believe the price of the “special” non-licensed product is excessive considering the time and facilities required to produce it, the quality control required for all ingredients, the prompt delivery service and VAT.

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