The Pharmaceutical Journal
Vol 271 No 7270 p484
11 October 2003

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New Boots boss spends time working in pharmacy

Richard Baker, the new chief executive of the Boots Co Plc, spent a day working in a Boots The Chemists branch in Leicester last week. The purpose of the day was for him to see what happens behind the pharmacy counter and to talk directly to pharmacy staff and customers.

Mr Baker said: “Pharmacy is an integral part of Boots. Our history, our heritage and our future all have pharmacy stamped through them.”

Mr Baker, who was formerly chief operating officer at Asda, took up his new post in September.

“There are no tills or customers at head office, so I want to spend as much time as possible out in the field because that is where I will learn the most,” he added.