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The Pharmaceutical Journal
Vol 271 No 7270 p483
11 October 2003

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Related websites
European Foundation for the Advancement of Healthcare Practitioners (www.efahp.org)
NPSA: Reporting incidents (more)


Medicines governance increases incident reporting

Medication incident reporting has increased ninefold in Northern Ireland's acute hospitals since a pharmacy-based medicines governance team was established.

Tracey Boyce, Northern Ireland medicines governance team leader, said that the increased level of reporting has enabled the team to remedy some common medicine-related problems.

For example, some patients were routinely receiving pneumococcal vaccine twice, due to an unwitting clash of primary and secondary care policies, and developing severe site reactions. In another example, reports of serious adverse reactions due intravenous administration of undiluted vancomycin led to the discovery that the package information contained no instructions for dilution.

The medicines governance team, comprising six pharmacists and an administrator, serves the 16 acute trusts in Northern Ireland. During the first year of operation the team developed a reporting culture questionnaire that was sent to more than 14,000 members of staff. One key finding was that many staff were not reporting incidents because they did not know what constituted an adverse medication incident, said Ms Boyce. The full results of the survey will be published soon.

Ms Boyce, who was speaking at a European Foundation for the Advancement of Healthcare Practitioners conference on medication errors, held in London last week, attributes much of the team’s success to “getting out there and talking to people.” Awareness of the importance of reporting medication incidents has been raised progressively through the introduction of a uniform reporting system, personal contacts, safety memos and a quarterly newsletter. Safety memos are brief, to the point and deal with common problems that have been identified through the reporting system.

A medication safety website has also been set up to help to share the team’s information as widely as possible.

The National Patient Safety Agency’s incident reporting scheme for England and Wales is due to go live in November.

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