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The Pharmaceutical Journal
Vol 271 No 7273 p612
1 November 2003

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Letters

  Concordance
  Law and Ethics
  Out of hours
  Ask about medicines
  Ramadan
  Needle exchange
  Specials
  Ramipril
  Medication errors
  Preregistration exam
  The Charter
  The Profession


Letters to the Editor

Needle exchange

Is business more important than public health?

From Mr T. Maguire

I am saddened and concerned by the recent events in Colwyn Bay, Wales, that have resulted in pharmacy contractors withdrawing a valuable needle exchange scheme, and I condemn, unreservedly, those that perpetrated the cowardly hate mail campaign. This is intolerable behaviour in a modern society and reflects, I am sure, only a minority view.

Working where I do, in a deprived area of Belfast, I have had my fair share of problems, so I do empathise with those pharmacists involved. However, I feel that the decision to withdraw the service was wrong and may damage their pharmacy services locally, and perhaps even nationally, for many years to come.

Yes, pharmacy is a business dependent on customers for survival and any threat to our businesses must be considered carefully. But pharmacy is also a profession and in this context we must provide the services that are needed in our communities and be advocates for those services, even in the face of opposition. Withdrawing services just because we fear a negative impact on our businesses may prove to be inordinately short-sighted.

I doubt whether primary care organisations in Wales, which will be left to deal with the problem of supplying clean syringes, will look kindly on these latter pharmacy contractors when additional services are being commissioned in the future. Of course, this has happened before, when a multiple pharmacy group in Manchester withdrew its emergency hormonal contraception service, just because it encountered some negative press (PJ, 27 July 2002, p124). That, too, had its fall out.

I think that contractors would be well advised to consider carefully what business they are in. This is a crucial time for pharmacy especially when we are about to embark on negotiations for a new contract. If we want to survive, then we must make sure that we are participating in the public health business and, yes, sometimes this business is not particularly rosy.

Terry Maguire
Vice-Chairman,
PharmacyHealthLink

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