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The Pharmaceutical Journal
Vol 271 No 7277 p743
29 November 2003

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Letters

  Modernisation
  The Society
  The Journal
  Adrenal insufficiency
  The profession
  The register
  Ramipril
  Simvastatin


Letters to the Editor

The profession

Care provider or manager?

From Dr K. W. Ridge, MRPharmS, and Mr D. A. M. Thomson, MRPharmS

So what am I: a care provider or a manager? Do I look after patients or money? Surely I could not do both?

There comes a time in one’s professional career when one thinks “not long to go now, a few more years and I can forget all about this, even do the things I want to do”. The issue is that this is an exciting time for the pharmacy profession, a lot of people think we are a good thing — patients, Governments, junior doctors, industry, for example. Even some pharmacists think we might be on to something.

However, are we at yet another pharmacy crossroads? Or even a border perhaps, between medicines management and pharmaceutical care. In England, pharmaceutical care is spoken about with great affection, but others think and write about medicines management. In Scotland, we write about pharmaceutical care but cannot escape the osmotic effect from Down South of the English concept of medicines management.

So is this a problem? The answer is probably “yes” in a political world, particularly when patients are being positioned at the centre of the National Health Service. Most patients would rather be cared for than managed and other professions are certainly learning this lesson.

We suspect many patients would want skilled, professional care providers to help them manage their health or illness in partnership given the key aspects of knowledge that lie with both parties.

So how do we, as a profession operating in both community and hospital settings, care for patients and help them manage their health? How can we share that aim in a system where rewards and incentives across borders and interfaces are different?

One possible answer, particularly at a time when contracts are being negotiated, is to introduce a contract within and across the profession, which builds on the Code of Ethics, and states clearly our common aim: to provide pharmaceutical care in a patient focused and efficiently managed way.

Keith Ridge
Chief Pharmacist
North Glasgow University Hospitals NHS Trust

D. A. M. Thomson
Director of Pharmacy
Greater Glasgow Primary Care Trust

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