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The Pharmaceutical Journal
Vol 271 No 7277 p731
29 November 2003

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Shortage of community pharmacists raises questions about future services

Karen Hassell: Pharmacists are reducing hours of work

A shortage of pharmacists in the community sector has led to doubts about the provision of future services, after it was revealed that there is a shortage of 1,715 whole-time-equivalent pharmacists, despite a growing register. This figure was calculated by Dr Karen Hassell, senior research fellow, University of Manchester, who was commissioned by the Department of Health.

The apparent shortage is more likely to be due to low participation rates, rather than any reduction in the number of pharmacists on the register, Dr Hassell said as she presented the findings at a community pharmacy conference organised by The Pharmaceutical Journal on 23 November. “The problem is that people are reducing their hours of work for unknown reasons. ... There are still huge gaps in what we know about pharmacists. The [Royal Pharmacuetical Society’s workforce] census provided some of the basic descriptive data, but what we need next is more information about motivation, expectations and aspirations,” she said.

One concern raised at the conference was how pharmacists could take on extended roles in the future if there is a supply problem in the workforce today.

John D’Arcy, chief executive of the National Pharmaceutical Association, told The Journal after the conference that moves towards the pharmacy vision and the new contract will create a more interesting and professionally rewarding environment for pharmacists, so this could encourage higher participation rates. Mr D’Arcy added new roles could also be tackled through the better use of pharmacy staff at all levels.

Dr Hassell explained that the figures used in the calculation were based on the average hours of work reported by pharmacists during the Society’s 2002 census and the Office of Fair Trading report, which suggests average opening hours for multiples, supermarkets and small pharmacies. The calculation was adjusted to account for the higher dispensing volume in some pharmacies (and the increased pharmacist input demanded) and to allow for annual leave, sickness and training. Dr Hassell added that the measures of demand used in the calculation are rudimentary and that there is a need to look at other measures of demand for pharmacists, such as population characteristics of the patients in a particular area, medicine consumption and deprivation indices.

King’s College London and the Society are to publish a survey of pharmacists’ career motivations in December.

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