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The Pharmaceutical Journal
Vol 272 No 7281 (insert)
3/10 January 2004

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How the Norwich and Norfolk branch was revived


Network News is produced by The Pharmaceutical Journal as a service to members of the Society resident in Great Britain.

Until the summer of 2000, the activities of the Norwich and Norfolk branch of the Royal Pharmaceutical Society relied on a small group of individuals who were struggling to maintain local interest. The same faces would attend the meetings but eventually even they started to question the value of their activities. Over the next year the branch drifted into a state of dormancy.

Norwich Cathedral

Dr Maria Christou, now secretary of the branch, says: “The problem was that members could not see a link between their day-to-day work as pharmacists and what the branch was trying to provide with regards to professional issues. Many participate in meetings after a long day at work and as a result the branch became dormant in summer 2001.”

Once the branch stopped holding meetings local pharmacists soon began to believe there was a need to bring together colleagues from different sectors of practice and importantly, to introduce preregistration trainees to the profession. They thought that a unified local voice was needed for the profession together with a forum where isolated rural pharmacists could come together and discuss issues relating to their work.

Dr Christou explains: “Without branch meetings there is often little to bring local pharmacists together and this leads to a lack of understanding of the different roles within the profession. Added to this there can be complete isolation of pharmacists, particularly those practising in rural areas. All of this can contribute to a loss of momentum for development, change and improvements in services.” Pharmacists in Norwich and Norfolk missed their branch and it was decided in 2002 that the time was right for a relaunch.

Says Maria Christou: “The first step was to re-form the branch committee with members who felt that it was particularly important to have an active branch in the area. We were fortunate that David Coleman — a highly respected Norfolk community pharmacist and a former president of the Society — agreed to act as chairman of the new committee. David had clear ideas about introducing a programme of activities that would be both interesting and relevant to members from all sectors of pharmacy. He was also clear that we should give our members a sense of ownership of their local branch.”

The Norwich and Norfolk branch committee was keen to follow the example set by its neighbouring committee in the Ipswich branch, which had also experienced problems in the past but had been successful in re-building local interest. Katie Smith, secretary of the Society’s Anglia region and coincidentally also Ipswich branch secretary, helped to prepare a programme of events aimed at the full spectrum of pharmacists. Indeed, the new committee itself consisted of members who represented all sectors of the profession. An added bonus was that those from the Academic Pharmacy Practice Unit based at the University of East Anglia (UEA) had considerable experience of organising and promoting events.

Dr Christou explains: “As a branch, we had a successful relaunch in October 2002 when around 80 members attended to hear Ann Lewis, the Society’s Secretary and Registrar, give a guest speech on the Society’s programme of reform. We subsequently ran successful meetings on topical issues such as repeat and supplementary prescribing and the new MPharm course at the UEA.”

The Norwich and Norfolk branch committee planned meeting topics that were relevant to their target audience and these were confirmed only after consultation with the local membership. The committee also took great care with the selection of attractive and accessible venues with plenty of parking. In addition to an annual programme of events, each meeting was advertised via a mail-shot to branch members which included a reply slip and deadline for responses. Certificates of attendance were also produced for those coming to meetings.

The structure of the meetings was designed with pharmacists’ work and travel needs in mind. Meetings start with a buffet provided at 7.30pm, then speakers make their presentataions from 8pm, followed by questions and informal discussions before the finish at about 9.30pm.

Today the Norwich and Norfolk branch has 465 members and 30 per cent of them have become regular attenders at meetings, compared with less than 10 per cent before 2001.

There is no doubt that the revival in the fortunes of Norwich and Norfolk branch is benefiting local pharmacists. The fresh approach to the organisation and delivery of an annual programme that is focused on members’ needs has enabled them to feel their participation is important. As Dr Christou explains: “Pharmacists now feel it is in their interest to come, listen and discuss the big issues facing the profession and they now have a forum to do that in, even if they may disagree with some of the changes being proposed.”

Norwich and Norfolk branch members are now looking forward to a further four meetings planned before April 2004, again focusing on big issues that are topical and affect all sectors of pharmacy. These include “Technician registration: skill mix issues”, “Mandatory CPD for pharmacists”, “Medicines management: the Homer trial” and “Pharmacy practice research”.

Future plans include taking an active part in promoting CPD in the county, once the Society’s framework has been rolled out in early 2004. Other plans include raising the profile of the branch (and therefore the pharmacy profession) in primary care trusts and among local government officials and members of Parliament.

Dr Christou would encourage other branches wanting to review their programmes or thinking of relaunching to contact the Society’s membership unit for support. She adds: “It is important not to let the mundane administrative side or the financial issues be obstacles. Our experience has been that staff in the Society’s Membership Unit can offer a lot of support on both these issues, provided there is commitment from the Branch as to what it wants to achieve locally.”

For further information and ideas about the revitalisation of your local branch, please contact the Society’s membership unit (tel 020 7572 2331; e-mail b&ra@rpsgb.org.uk).

— From Jean-Pierre Moser, head of public relations and membership for the Royal Pharmaceutical Society.

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