The Pharmaceutical Journal
Vol 272 No 7288 p245
28 February 2004

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· Which? report
· Community pharmacy
· Branded generics
· Open-plan dispensing
· Value added tax
· CPD
· The Society
· The Journal

Letters to the Editor

Open-plan dispensing

Lack of confidentiality is a slippery slope to oblivion?

From Ms D. A. Allen, MRPharmS

Patient confidentiality is a cornerstone of any profession. So, by making pharmacists compromise patient confidentiality through open-plan dispensaries, are some companies undermining pharmacy as a profession?

Can community pharmacists really engage with other members of the primary health care team if they cannot guarantee the confidentiality of their own customers? In my view, compromise on patient confidentiality is the slippery slope towards professional oblivion.

Deborah Allen
Stourbridge, West Midlands

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