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PJ Online homeThe Pharmaceutical Journal
Vol 272 No 7288 p237
28 February 2004

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National Reporting and Learning System launched

The National Reporting and Learning System (NRLS) developed by the National Patient Safety Agency was launched this week in England and Wales. The system is designed to co-ordinate reporting of patient safety incidents nationally, and the NPSA will provide feedback to NHS organisations on trends that have been identified, to help prioritise the development of safety solutions (PJ, 22 November 2003, p719).

Wendy Harris, senior pharmacist at the NPSA, told The Journal: “Hospital pharmacists now have the opportunity to report to us through their local risk management systems used by their trusts. While community pharmacy at the moment does not enjoy that communication route, the NPSA is working with the Department of Health, Pharmaceutical Services Negotiating Committee and NHS confederation through the new contract discussions to ensure that this route is established later this year.”

An electronic reporting form has also been developed for organisations that do not have a commercial local risk management system, or for staff who will only report independently of their organisation. NRLS will only retain information in an anonymous form and the NPSA will not investigate individual incidents.

Mrs Harris said: “Patient safety is at the centre of clinical governance. All pharmacists should be thinking about how they practise as an individual, and where there may be areas in which they can improve, from medicine management reviews to a standard operating procedure for handing out a prescription in a community pharmacy.”

Reporting organisations are being offered root cause analysis training from the NPSA to help staff pinpoint the cause of patient safety incidents (PJ, 6 December 2003, p781).

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