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PJ Online homeThe Pharmaceutical Journal
Vol 272 No 7289 p279
6 March 2004

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Letters

· Thalidomide
· Retention fee
· Community pharmacy
· Which? report
· CPD
· Ramipril
· Canesten Combi
· Careers supplement
· The Journal


Letters to the Editor

Retention fee

Now I have heard everything!

Three cheques later and I am still in the dark

Now I have heard everything!

From Mr Z. Silver, MRPharmS

I received a letter advising me that statutory demands are to be sent to those members who have not paid their 2004 retention fees. This is despite the Royal Pharmaceutical Society “not being able to respond to all queries received to date”.

As, according to the letter, I do not appear to have paid the fee (as at 20 February) I am asked to call the NatWest Customer Care Team on an 0845 number within the next seven days to let them know. Doing so will, presumably, ensure that a statutory demand is not sent to me.

A postscript to the letter reminds me to telephone the 0845 number and not the Society. I object to being charged by the telephone company in order to tell an outside agency that I have indeed paid my fees.

Please publish this letter in the hope that the NatWest Customer Care Team will read it and know that I have indeed paid.

Zvi Silver
Edgware, Middlesex


Three cheques later and I am still in the dark

From Mr N. R. Frith, MRPharmS

I have just received a letter from the Education and Registration Directorate informing me that the Royal Pharmaceutical Society is preparing to send statutory demand notices to those members who have not paid their retention fees.

My recollection is that I sent a cheque to an agent in January. This does not seem to have been received or processed. I then sent another cheque by recorded delivery directly to the Society on 9 February. I know that the cheque was received because the Society signed for it. Apparently it has gone missing.

I have just sent another cheque by recorded delivery, but it takes some time to check bank transactions by telephone or the internet.

I am trying to think of a comparable situation in a community pharmacy — possibly a lost prescription?
I have never encountered this situation in previous years. Is it connected to the new payment system?

Bob Frith
Chatham, Kent

 

The Society acknowledges that it is experiencing some problems with the new system for retention fee payment. A detailed explanation will be published in the Society section of The Journal next week.
EDITOR

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