The Pharmaceutical Journal
Vol 272 No 7293 p404
3 April 2004

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NHS: Conflict resolution training (more)

NHS to run conflict training

Courses in conflict resolution for pharmacists and other NHS staff were started this week by the NHS Security Management Service.

Jim Gee, chief executive of the NHS SMS, said: “Conflict resolution training allows those on the front-line to protect themselves and their colleagues without resorting to physical restraint.”

Community pharmacists will be able to arrange course attendance through their local pharmaceutical committees. An SMS spokesman said that details of how this will be done are still being worked out, but that community pharmacists may be expected to pay for the £30 course themselves.