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PJ Online homeThe Pharmaceutical Journal
Vol 272 No 7295 p472
17 April 2004

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Letters to the Editor

Community pharmacy

Law and ethics bulletin

A question of accountability

From Mr R. J. Woodhouse, MRPharmS

The PJ of 28 February (p261) contains a Law and Ethics Bulletin that significantly alters the way community pharmacy is practised.

The bulletin, which states that the pharmacist on duty when a dispensed medicine is collected is responsible for the accuracy of the dispensing even when this has been supervised by another pharmacist on another day, outlaws the current practice of putting dispensed and checked items into bags that are then labelled with the patient’s name and address and sealed to await collection. The dispensed items must now be left for a further final check by the pharmacist on duty at the time of collection, presumably along with the stock containers of items not supplied in their original packs. Evidently, the fact that another pharmacist has already checked the dispensing process is now insufficient.

In view of the practical implications of this divergence from established practice (eg, stock holdings, dispensary space and pharmacist’s time), could we have a full account of the consultation, discussion and debate which must have taken place before this announcement was made?

Roger Woodhouse
Bath

 

LYNSEY BALMER, pharmacist adviser, fitness to practise and legal affairs directorate, Royal Pharmaceutical Society, states:

I would advise that the guidance given in the Law and Ethics Bulletin reflects the guidance that the Society’s advisory service has always given. This is based on the fact that Section 52 of the Medicines Act 1968 refers to “supply” not “dispensing”.

The Law and Ethics Bulletin was drafted at the request of the Society’s Infringements Committee, following a case in which a patient received both his own correctly dispensed medicines and another patient’s medicines. The two patients’ prescribed items were labelled and bagged with one of the patient’s names. The locum pharmacist who supplied the dispensed items to the patient was not the pharmacist who checked the assembled products. No additional check was performed at the time of supply, because the locum pharmacist stated that he was not aware that he had any professional accountability for a prescription that was already assembled in a sealed bag awaiting collection. Had this pharmacist checked that the names on both prescriptions matched the name on the bag, he would have been alerted to the error.

The intention of the Law and Ethics Bulletin was to remind pharmacists that, depending on the facts of the case, they may not be entirely absolved of any professional or legal accountability because they were not the pharmacist in charge at the time the dispensed items were assembled. Pharmacists would be expected to take the necessary steps to satisfy themselves of the accuracy of any medicines supplied to the patient when they are in charge. This, therefore highlights the need for robust systems to be in place and an identifiable pharmacist to be accountable for each stage of the dispensing process.

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