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Vol 272 No 7302 p704-705
5 June 2004

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Letters to the Editor

PI insurance

NPA always comes down on the side of its members

Confusion over NPA PI insurance

NPA always comes down on the side of its members

From Mr G. Southall-Edwards, MRPharmS, Barrister-at-law

I wrote to The Journal recently (PJ, 15 May, p606) in an effort to clarify the difference between the two common bases of personal indemnity insurance and also to state my legal reasoning as to why I believe both employees and self-employed locums should insure themselves against claims for negligence.

On the same page as my own letter, was a contribution from the NPA’s chief executive John D’Arcy, which confused the issue; I say this because I have since received many requests from pharmacists to explain matters more fully, clearly indicating a misunderstanding of the PPI policies he referred to.

Mr D’Arcy refers to the NPA’s “claims occurring” insurance (what I described as “incident-based”) and, apart from seeking to extol the virtues of Chemists’ Defence Association insurance provided to members by NPA membership (not available to locums and employees), Mr D’Arcy states that his organisation offers, through its subsidiary Pharmacists Professional Indemnity Limited Ltd, PI policies for individual employees and others, eg, locums, who are engaged in community pharmacy. He does not actually say that these are also “claims occurring”, but the clear impression given to readers by the omission to state the basis, is that they are, as I know from those who have contacted me with questions since reading his letter. In fact, they are not — they are claims-based, just like those offered by his competitors, the Pharmacy Insurance Agency/Pharmacists’ Defence Association, which he and Brian Threlfall (PJ, 3 April, p413) have criticised both directly and by implication.

This failure to clearly state the basis of PPI policies is regrettable and I would wish to ensure that readers are aware of the true facts, which are that both the PPI Ltd and the PIA/PDA Ltd offer policies on a “claims made” basis, where the policy must be in force when a claim is made, not just when the error or omission occurs.

Finally, I note that Mr D’Arcy seems to have anticipated the printing of my letter when he wrote his, since he was at pains to give assurances that “we have never, nor will we ever, seek to reclaim any costs from an individual pharmacist or member of pharmacy staff”. This seems to be a clear response to my legal point about the rights of employers and their insurers to sue employees and locums alike. In response thereto, I would simply make the further point that his statement is what lawyers term an “agratuitous” promise, unsupported by consideration and that the NPA is free to change its mind about this at any time it pleases. As an experienced pharmacist and tort/contract lawyer who has handled many claims against pharmacists and most of those passed from the NPA to the PDA, I can state with confidence that when it comes to the crunch, the NPA always comes down on the side of its member; how, therefore, can this employer’s organisation claim to be able to offer to protect the interests of individuals insured by the NPA’s wholly owned subsidiary PPI Ltd?

G. Southall-Edwards
Tirol, Austria


Confusion over NPA PI insurance

From Mr M. Koziol, MRPharmS

In seeking to clarify the National Pharmaceutical Association position on professional indemnity insurance, it would appear that John D’Arcy, has managed to confuse matters — his letter of 15 May (p606) is highly misleading.

Judging by the calls that we have at the Pharmacists’ Defence Association (PDA) he has wrongly given the impression to many individual pharmacists that the NPA PI scheme for individual pharmacists is provided on a “claims occurring” basis. This is not the case, the policy provided by the NPA for individual pharmacists is provided on exactly the same basis as that of the PDA policy, ie, on a “claims made” basis.

He then goes on to say that the NPA provides its individual pharmacist insurance through a subsidiary called Pharmacists Professional Indemnity Limited (PPI). I presume that PPI was set up to help deal with the conflict of interest that the NPA has with providing protection to both NPA members and also to individual pharmacists.

What he does not make clear is that PPI Limited has been operating as a dormant company as is evidenced by the accounts that it has filed at Companies House. This means that the true insurer of individual pharmacists is not PPI Limited at all, but the parent company, the Chemists Defence Association, which is owned by the NPA. This means that NPA members enjoy manifestly different treatment from the NPA than do the individual pharmacists who take out their cover with PPI.

This is only to be expected, because the constitution of the NPA says: “Where a conflict arises [between an employer and an employee/locum] the Associations ‘allegiance’ must lie primarily with the member — the owner of the business.”

It is abundantly clear that the interests of the individual pharmacist can never be served by relying on the NPA — an employer organisation — for their individual PI insurance.

Mark Koziol
Director
Pharmacists’ Defence Association

www.the-pda.org

 

JOHN D’ARCY, chief executive, National Pharmaceutical Association, replies:

The principal purpose of my letter was to highlight to NPA members — many of whom have been contacting the NPA to clarify the position — that the indemnity and defence benefits provided by the NPA are written on a “claims occurring” basis. This is a reflection of the added value of the cover offered by the NPA to members and is becoming increasingly unusual in today’s insurance market. It was never our intention to confuse or mislead anybody. As your correspondents point out, the benefits offered by PPI are offered on a “claims made” basis.

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