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PJ Online homeThe Pharmaceutical Journal
Vol 272 No 7304 p768
19 June 2004

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Letters

· The Society
· The Council
· Free movement in Europe
· Mystery shopping
· The profession


Letters to the Editor

Mystery shopping

I would have to reveal my identity

From Mr R. B. Reynolds, MRPharmS

If I were acting as a mystery shopper and given advice or supplied with a product which was considered inappropriate or even dangerous, I would feel that I should reveal my identity immediately and express my concerns for the sake of the next customer or patient in similar circumstances.

Robin Reynolds
Telford, Shropshire

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