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PJ Online homeThe Pharmaceutical Journal
Vol 272 No 7305 p805
26 June 2004

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Letters to the Editor

Packaging

Can packaging reduce errors?

From Mr E. Muammar, MRPharmS

I refer to Alan Nathan’s report on “Fair blame” agreements (PJ, 5 June, p707) which suggests that health professionals would carry all the blame for dispensing errors.

Reading this I recalled an incident where a patient queried the tablets delivered to her because they were white as previously dispensed but this time had the inscription “Slow-K”. I checked her records and it turned out she was prescribed Slow-Sodium. This was an accident waiting to happen — two different sugar-coated tablets with similar names kept next to each other in plastic containers. I delivered the correct tablets to her.

Although I agree that the pharmacist had made an error, I believe that a great part of the blame should fall on the manufacturer and the licensing authority which approved the marketing of two products that can be easily confused.

I was thinking about how to prevent such errors when I noticed two packs of over-the-counter paracetamol (made by Mandanol) which had illustrations of the tablets on the outer packaging. These illustrations assist in identifying the contents. If true pictures of both sides of the tablets were printed in an oblique angle on the patient information leaflet and on both patient pack and bulk containers, it would be a great help to those who check monitored dosage systems (some compartments have several white round blank tablets with no identity stacked on top of each other).

Another benefit of printing codes on tablets is to assist in quickly pinpointing a possible cause of poisoning, overdosage, or attempted suicide. It will also help identify particular manufacturers when patients insist on a certain brand.

In addition, packaging can help to prevent dispensing expired medicines. If the manufacturers devised a colour coding or a bar coding scheme to indicate the month and year of expiry, these colour codes could be read easily from a few yards away. This would allow quick rotation of the stock and reduce the likelihood of dispensing and wasting outdated medicines.

Elias Muammar
Chandlers Ford, Hampshire

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