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PJ Online homeThe Pharmaceutical Journal
Vol 273 No 7306 p4
3 July 2004

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Enhanced pharmacy services under way in north west

Services reflect PCT medicines management strategy

Community pharmacists in the North West of England are now offering services to patients that will have enhanced service status under the new pharmacy contract in an agreement with their primary care trust worth nearly £200,000.

Already 22 of the 38 community pharmacies in St Helen’s Primary Care Trust are involved in pilot projects testing the services — including offering a minor ailments service; a needle exchange scheme and smoking cessation support — which the PCT hopes to roll out across the district in the next 18 months.

Pharmacists who have signed up to the initiative are paid a fee for their time, which varies according to the service they are offering.

Phil O’Neil, one of the pharmacists involved, reports that already the extra income is noticeable.

He estimates offering smoking cessation support can boost income by around £3,000 a month, of which around 25 per cent is profit, and the minor ailments service is generating around £300 a month.

Mr O’Neil, manager of Knight’s Pharmacy, said: “This is money that was not there before — it’s noticeable. We are also getting more and more prescriptions — patients are seeing the services we provide and feel that we are offering a really professional service so they decide to bring their prescriptions to us as well.”

The extra services offered by pharmacists reflect the PCT’s medicines management and community pharmacy strategies as well as meeting the expectations of the new pharmacy contract.

Devina Halsall, senior primary care pharmacist and community pharmacy lead pharmacist at the PCT said: “Community pharmacists are university qualified health professionals who are dedicated to improving the care and services they offer to patients. “This is all about increasing our capacity to achieve our targets in order for the people of St Helens to get the best out of their medicines – the pharmacists have the skills to help us increase our capacity.”


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