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Vol 273 No 7309 p109-110
24 July 2004

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News feature

Impact of Shipman: how regulation of Controlled Drugs looks set to change

Last week, the Shipman Inquiry published its fourth report. It specifically examines the regulation of Controlled Drugs in the community. The impact on community pharmacy is likely to be far-reaching. Clare Bellingham (on the staff of The Journal) reports

Related websites
The Shipman Inquiry (www.the-shipman-inquiry.org.uk)


There is little doubt that the legislation surrounding Controlled Drugs is going to change. Pharmacists will have to practise differently and adapt to new regulations. The catalyst for change is the Shipman case.

On 15 July, the Shipman Inquiry published its fourth report which examines the regulation of CDs in the community. The chairman of the inquiry, Dame Janet Smith, made a number of recommendations that will now be considered by the Departments of Health and Home Affairs. A Government response is expected at the end of this year. Key stakeholders, including the Royal Pharmaceutical Society and the Advisory Council on the Misuse of Drugs, will also be responding to the report. The Society has already established a working party and it hopes to present its official response to Council at its October meeting.

The extent to which the Shipman Inquiry’s proposals will be implemented is not known. But this does not mean that pharmacists should sit back and wait for legislative changes. “This inquiry is a wake-up call to the profession,” according to Mandie Lavin, director of fitness to practise and legal affairs at the Society.

“If I were a community pharmacist, I would start by reminding myself of the contents of ‘Medicines, Ethics and Practice’. Then I would carefully consider if any areas of my practice needed to be strengthened and undertake any necessary continuing professional development,” she says. In particular, Ms Lavin says that pharmacists should be aware of changes in local populations, perhaps through the opening of a nursing home, that can increase or alter a pharmacist’s involvement with CDs. “Pharmacists need to ensure they are up to date and confident about CDs and also that they know where to go to seek help.” Advisory services run by the Society and the National Pharmaceutical Association are two such places.

Overall, Ms Lavin is positive about the recommendations made by the Shipman Inquiry. “Clearly, the current arrangements do not provide the safeguards that the public requires,” she says. Through its recommendations, the report aims to provide a better, safer service for patients and awards pharmacists greater discretion to improve their practice.

The CD legislation has been largely unchanged for 30 years. In particular, it prevents use of new technology. “It is time for revision,” says Dame Janet. “The Home Office Drugs Branch is aware of the need for change but there has been little movement to date, possibly owing to a lack of resources.”

Her report describes how technological developments such as the NHS Care Record and electronic transmission of prescriptions could offer improvements to CD systems. But it will be some time before they are introduced: “In the meantime, it is necessary to consider how a paper-based system should operate for the prescription of CDs.”

So what does the report recommend? For pharmacy, the most important proposals are in the following categories:

· Changes to prescriptions for CDs
· Changes to the CD register
· Changes to the inspection processes

The changes for each of these categories are described in the Panels (below).

Proposed changes to prescriptions for Controlled Drugs

The report proposes that a special prescription form is introduced for both NHS and private prescribing of CDs. These would only be supplied to doctors who need to prescribe CDs as part of their clinical practice. The idea is that the form would enable the Prescription Pricing Authority to scan the data into its system which could then be used for monitoring.

Dame Janet comments: “My preference would be for there to be a special form to be used for all CD prescriptions whether NHS or private. This should be similar to the FP10 but should be printed on paper of a different colour. It should have a tick box to show whether the drugs are being prescribed on the NHS or privately.” Other details that could be included on the special form are the doctor’s General Medical Council number and a brief description of the condition the drug has been prescribed for. Each form should have a unique identification number and some sort of patient identification, such as an NHS number, could be added.

The suggestion of including the condition for which a CD has been prescribed on the form is something of a temporary fix. When the NHS Care Record is introduced, the need for this sort of information on the prescription will probably become unnecessary — providing pharmacists have access to the common spine of the Care Record. Dame Janet is clear in her report that she hopes that pharmacists will be given this access.

Handwriting requirements look set to stay for the time being, but the report proposes that prescribers should computer-print the information on the prescription first (this ensures that a record of prescribing appears in the patients’ medical record) and then copy the information out by hand. Although the introduction of computer-generated prescriptions for all CDs would reduce errors and facilitate monitoring, it might lead to security problems, the report notes. “The existing handwriting requirements should not be repealed until Government is satisfied, by the conduct of pilot schemes, that the arrangements for computer generation and/or transmission of CD prescriptions are sufficiently secure,” it states.

A change that looks likely is to the duration of validity of the prescription for CDs. At the moment, prescriptions for Schedule 2 and 3 CDs are valid for 13 weeks; the report proposes a change to 28 days. In addition, it proposes that a prescription (for CDs in Schedules 2–4 only) should be for a maximum of 28 days’ supply.

Whom doctors can prescribe CDs is also likely to change. Prescribing CDs for friends, family or self-administration should not occur unless in an emergency, the report recommends. Any restrictions placed on a doctor’s prescribing of CDs, perhaps after a previous offence, should be notified to community pharmacists.

Proposed changes to Controlled Drugs registers

Many changes to CD registers are proposed. Not only to the information that should be recorded in the register but also the nature of the register itself. “The entering of data into the CD register is a time-consuming business and the registers themselves are unwieldy,” the report states. Therefore, it recommends that pharmacists should be allowed to keep a CD register in an electronic form. “If pharmacists were permitted to keep their CD registers electronically, they could integrate the PMR with the CD register. Then an entry could automatically be made in the CD register when the prescribing information was entered in the PMR. In this way, a great deal of time would be saved.”

One of the most significant recommendations about CD registers is for pharmacists to have to keep a running balance. Initially, the inquiry calls on the Home Office to make it clear to pharmacists that such a procedure would be considered good practice and then that this should be publicised by the Royal Pharmaceutical Society. “When electronic CD registers have come into general use, the keeping of such a balance should be made obligatory,” it says. Some pharmacists already keep a running balance in their CD register — there is nothing to prohibit pharmacists from doing this. For example, Asda pharmacies use a CD register that includes running balances. Although the proposed introduction of a running balance has been met with some resistance, the inquiry notes that the experience of those who have kept such a balance suggests that the practical difficulties are not as great as feared.

Ms Lavin comments that best practice guidance on running balances will be needed, covering topics such as wastage, viscosity of fluids and write-off. It is likely that such guidance would be given as amendments to the Code of Ethics.

An electronic register might also allow the extension of the list of CDs for which records are kept to include those in Schedules 3 or 4, it suggests, adding that it would be too onerous to expect pharmacists to make handwritten records for CDs in these schedules. And another proposal is to link electronic CD registers to the systems of wholesalers to minimise the risk of diversion.

CD registers should be amended so that the name of the person to whom drugs are supplied is recorded, the report recommends. If the pharmacist does not know the person, then some form of identification should be asked for. If no identification can be produced, it recommends that pharmacists should have the discretion to decide whether or not to supply, and if a supply is made to record that no identification has been seen. This suggested regulation would apply to health professionals who are collecting CDs on behalf of patients. For CDs falling into Schedules 3 and 4, the collector would be asked to write his or her name on the back of the prescription. In addition, the pharmacist responsible for supplying the CD (that is the pharmacist who hands over the drugs rather than the pharmacist who assembles them) should also record his or her name in the CD register, it suggests.

Finally, the report proposes that the current requirement to retain a CD register for two years should be extended to seven or 10 years. This could become indefinite when electronic CD registers are introduced, it adds.

A new inspectorate proposed

The report recommends that a new CD inspectorate should be created. It should comprise small, regional multidisciplinary teams that are co-ordinated nationally. Each team would include pharmacists, doctors, inspectors and investigators. The proposed inspectorate would be responsible for inspecting arrangements for both safe keeping and registers of CDs in pharmacies and doctors’ surgeries.

What the Society’s involvement in this proposed CD inspectorate would be is yet to be determined. “The Society would be happy to help. We are the only health care regulator to have an inspectorate now,” Ms Lavin comments. “We have to examine the recommendations to see what role we could play and what role it is appropriate for us to play.” Issues that need to be addressed include the exact scope of the new inspectorate, how it interacts with other agencies and how it would be funded.

New discretion

Despite much of the report being about tightening regulations, it does recommend that pharmacists are given more discretion than has been the case in the past. For example, it proposes a relaxation of the strict requirement on pharmacists only to dispense a prescription for a CD if it is completely technically accurate. “Where the defect is only technical and the pharmacist is confident that the intention of the prescriber is clear, and is willing to accept professional responsibility for dispensing the prescription in the form in which it is presented, she or he should have the discretion to amend the prescription, to correct the technical defect and to dispense the drugs,” the report states.

Ms Lavin is pleased with this: “We quite often get telephone calls from pharmacists seeking advice about whether to dispense a prescription that has a technical defect when the intention of the prescriber is clear. For the first time, Dame Janet is saying pharmacists can amend such a prescription and without the need to return it to a prescriber.”

Discretion appears in a number of the report’s recommendations. In proposing to introduce a requirement for patients to provide identification when collecting a prescription (see Panel below), Dame Janet says that pharmacists should be able to override this providing that they record that no identification has been seen.

Although pharmacists will welcome a new power of discretion, it will inevitably lead to difficulties in decision-making. “Clearly the operation of discretion is a challenge,” concedes Ms Lavin. But she comments that having discretion is better for pharmacists than the current situation of strict rules that can lead to a pharmacist committing an offence, for example by dispensing a prescription with a technical error.

Other recommendations

In addition to the recommendations around prescribing, CD registers and inspection, there are a number of other proposals that could have an impact on pharmacy.

First, patients, or their representatives, should be given more information about the CD when it is collected from the pharmacy. “This should usually comprise an accurate description of the CD prescribed and advice about the need to keep the drug safe because of the risk of diversion,” the report says. Some concern exists that this might alarm the patient so that he or she is afraid of taking the medicine. Dame Janet says that she is sceptical about this and that, as a general rule, pharmacists should warn patients of the particular need to keep the drugs safe and about safe disposal. Advice should be given orally and in a leaflet. This is one of the recommendations that is most likely to cause concern, according to Ms Lavin. “It is very hard to draft a leaflet that will not have a detrimental effect on the patient taking the medicine or that leads to the patient’s representative becoming unhappy to collect the medicine.” She adds that providing such information to a collector could also be in breach of the patient’s confidentiality.

Another proposal is for a patient drug record card to be given when an injectable Schedule 2 CD is supplied. The card should record the form and amount of the drug prescribed, the form and amount dispensed, and the dosage instructions. Every time a dose is administered, it should be recorded on the card. Each new supply should also be added to the master card along with a record of destruction of any unused stock.

Removal and destruction of CDs from a patient’s home should be properly recorded and witnessed, the inquiry states. Primary care trusts should be responsible for ensuring that suitable arrangements for this are in place. The report suggests the possibility of a law change so that all CDs become the property of the Crown on the death of a patient for whom the drugs are prescribed.

Restricting supply of CDs to specialist pharmacies is something that was considered by the inquiry but is not recommended because it could restrict patient access.

Some concern

Commenting on the report, John D’Arcy, chief executive of the National Pharmaceutical Association, said: “We do have some initial concerns that some of the recommendations will be difficult to implement. In submissions made by the NPA to the inquiry, we were at pains to point out that the recommendations needed to be proportionate and that they should not create unnecessary bureaucracy for our members in delivering patient care.”

A spokesman for the Pharmaceutical Services Negotiating Committee said that it would be working closely with the Department of Health to ensure that the new pharmacy contract incorporated the necessary safeguards.

And Mark Koziol, director of the Pharmacists’ Defence Association, said: “We must be sure that any changes that we now implement are not onerous to the extent that they also prevent a genuine patient from receiving their supply of essential CDs.”

In her summary, Dame Janet says: “I have to report that there is no easy way to prevent a doctor who is determined to obtain illicit supplies of a CD from doing so. Nor is there any foolproof way of detecting, after the event, that a doctor has diverted CDs for his or her own use.”

What Dame Janet hopes her recommendations will achieve is to improve the present situation so that it is much harder for a doctor to obtain drugs illicitly and, if this does happen, that it is much more likely that it will be detected.

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