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PJ Online homeThe Pharmaceutical Journal
Vol 273 No 7312 p212
14 August 2004

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Patients still lack information about medicines, surveys shows

Patients still do not receive enough information about their care, although overall they rate the NHS highly, according to the latest surveys carried out by the Healthcare Commission.

The commission published the results of five surveys, involving over 300,000 patients in 568 NHS trusts in England, last week. Pharmacists are not mentioned in the report, despite the identification of medicines-related problems. A spokeswoman for the Healthcare Commission confirmed that the surveys did not cover pharmacy.

Compared with results of the same survey two years ago, fewer adult inpatients reported that the purpose of their medicine and its side effects had been explained to them. However, in primary care more people said that they received advice about their medicines from their GP compared with the figure for a comparative study carried out in 2003.

Among the other findings are that one-fifth of smokers who would like help to give up are not receiving it and more patients are obtaining GP appointments within two working days than in 2003.

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