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Vol 273 No 7317 p376
18 September 2004

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News feature

Preparing PCTs for the new contract

Successful implementation of the new community pharmacy contract in England and Wales will depend on primary care trusts. This week, PCTs were given advice about how to get prepared. Clare Bellingham (on the staff of The Journal) reports

Contract 2005 series


The new community pharmacy contract negotiations in England and Wales are progressing well. With the structure and overall funding agreed and an announcement on distribution expected next week, implementation in January is looking likely.

The first and second tiers of the new contract will be covered by a national agreement. But for the third tier — which covers enhanced services — pharmacists will have to depend entirely on primary care trusts. All enhanced services will be commissioned by PCTs so if a PCT does not see a need for a particular service, pharmacists will not get paid for providing it. This commissioning role means that PCT awareness of the new contract, and of what community pharmacy can offer, is vital. The problem is that this awareness is far from uniform.

Sue Sharpe, the Pharmaceutical Services Negotiating Committee’s chief executive, acknowledged the problem earlier this month. “PCT awareness is variable at the moment. Although some PCTs are active in commissioning services from community pharmacists now, others say that they do not have the funds — they don’t see the service in terms of its value and potential to save money elsewhere,” she said. “It will take time for PCTs to get up and running.”

Because of these uncertainties, contractors should be reassured that the funding for the essential and advanced services is agreed nationally and will provide them with their essential income. But PCTs will be more than a source of money: they will also have a role in accrediting pharmacies (the exact details of this are yet to be finalised).

Therefore, it is essential that PCT awareness about the new contract is increased. Pharmacists who work within PCTs — such as on the professional executive committee or as a pharmaceutical adviser — have an important part to play in this. But so, too, do all pharmacists and pharmacy organisations.

NHS Confederation guidance

This week, the NHS Confederation (which is representing PCTs in the new pharmacy contract negotiations) tackled the problem head-on. At its conference (see p369), it launched a guide about what PCTs should be doing now to prepare for the new contract. The guide was produced in collaboration with the National Primary and Care Trust Development Programme (NatPaCT), the Department of Health and the PSNC. It outlines the benefits of the new contract and summarises what action needs to be taken now (set out in the two panels).

Benefits of the new contract

· Supports community pharmacy in becoming an integral part of the NHS family

· Supports PCTs in meeting local needs

· Creates a source of innovation in services

· Supports the delivery of national service frameworks

· Improves the management of patients with long-term conditions

· Supports the delivery of high-quality, safe clinical services

· Helps achieve the 24–48 hour access targets

· Supports patients in self-care

· Provides access to a greater choice of services

· Ensures better value for money through encouraging quality prescribing and reducing waste of medicines

PCT action needed now

· Appoint an implementation lead with direct input into the primary care contracting team

· Designate a senior executive at board level to ensure integration across primary care services

· Appoint a community pharmacist to the professional executive committee

· Engage with local pharmaceutical committees, pharmacy development groups and community pharmacists

· Assess the capability and the capacity of the PCT to implement the changes

· Conduct a pharmaceutical needs assessment using the NatPaCT tool (PJ, 7 August, p175)

· Plan how the development of pharmaceutical services will support the delivery of national targets and address local needs

· Incorporate new pharmacy commissioning opportunities and pharmacy premises requirements into the strategic plans

· Highlight the implications of the new pharmacy arrangements to other primary care practitioners and health care providers

Chris Town, chairman of the pharmacy contract negotiating group at the NHS Confederation, suspects that the majority of PCTs have done little preparation for the new contract. “But given that they implemented the General Medical Services contract in time, they ought to have the capacity and to have learnt significant lessons from GMS to implement the pharmacy contract.” He recommends that key priorities for PCTs now should be to organise a meeting about the contract with local pharmacists, to identify a group of people within the PCT to lead the implementation of the new contract and to think about what services could be commissioned from community pharmacy.

Information for PCTs will not stop here. The four organisations are also producing a series of detailed briefings which aim to help both PCTs and community pharmacists prepare for the new contract. They will be available in the autumn and will cover the three tiers of services, commissioning, funding, information technology and control of entry.

Some PCTs already have structures in place to deal with the new pharmacy contract. Heather Gray, chief pharmacist at South East Herts PCT, says: “We have set up a primary care contracting strategy group. It started with the GP contract and now its role is getting wider, with the pharmacy, dental and optometry contracts. This group takes an over-arching view in primary care.” The role of this group is already important but, as more and more commissioning power falls to PCTs, its importance will grow. Reporting into the over-arching group is a pharmacy contract steering group that will carry out day-to-day work such as needs assessments.

Needs assessments are relatively new for pharmacy. Ms Gray comments that although a number of PCTs have undertaken surveys of existing services, few have researched the genuine needs of the local population. “It is about moving from the mindset of having a service here and there to using data to find out what is needed,” she says.

But a pharmaceutical needs assessment will not guarantee new roles for pharmacists. “We have to be up-front about the fact that it might not be a community pharmacist who ends up providing a service,” she says. The PCT might commission another health professional instead. But this cuts both ways and pharmacists might take on services traditionally provided by GPs or nurses. As one of the options that the over-arching primary care contracting group will consider when it grants service contracts, pharmacy will be more at the forefront of PCTs’ minds than has been the case in the past.

Ms Gray says that implementing the new pharmacy contract will be easier for PCTs than implementing the new GP contract. But she warns that within some PCTs there is an attitude that pharmaceutical advisers will be able to deal with the new contract.

This concern is echoed by Alastair Buxton, head of NHS services at the PSNC. “The contract should be overseen by a primary care manager not just dumped on the pharmaceutical adviser,” he says. “Pharmaceutical advisers will be key professional advisers for the PCT but the manager with day-to-day responsibility needs to take a wider, strategic vision to ensure the PCT gets the most benefit out of the contract and ensures that community pharmacists are utilised.”

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