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Vol 273 No 7318 p413-414
25 September 2004

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News feature

Pharmacists’ role in the Children’s NSF

The National Service Framework for Children, Young People and Maternity Services was published last week by the Department of Health. Hannah Pike (on the staff of The Journal) examines the implications for pharmacists in England

Related websites
National Service Framework for children, young people and maternity services (more)


Children should have access to safe medicines in appropriate formulations

The long-awaited National Service Framework for Children, Young People and Maternity Services, published last week by the Department of Health (PJ, 18 September, p369), sets out 11 standards to be met over the next decade. The NSF is aimed at everyone involved in providing healthcare, social care and education services to children, and focuses on delivering these services around the needs of children and their families.

Part 1 of the NSF sets out the five core standards, part 2 sets out standards 6 to 10, which address children and young people with particular needs, and part 3 covers maternity services. There is also a document outlining the key issues for primary care. Several versions of the NSF are available, including a children’s version, young people’s version and a parent’s version.

The 10th standard of the NSF focuses on medicines. It states: “Children, young people, their parents or carers, and health care professionals in all settings make decisions about medicines based on sound information about risk and benefit. They have access to safe and effective medicines that are prescribed on the basis of the best available evidence.”

Markers of good practice in the medicines standard

· The use of medicines is based on the best available evidence of clinical and cost effectiveness

· Children have equal access to safe, clinically and cost effective medicines in age-appropriate formulations

· Information support is available for those who prescribe, dispense and administer medicines for children and young people

· Children and their carers receive consistent, up-to-date information on the safe use of their medicines

· Parents, young people and children, if appropriate, should be active partners in the decision about their medicines

· The use of medicines in children is incorporated in the clinical governance and audit arrangements of PCTs, NHS trusts and other organisations

· The contribution of pharmacists in the effective and safe use of medicines in children is maximised

One of the markers for good practice for this standard (see panel) is to ensure that the contribution of pharmacists in the effective and safe use of medicines in children is maximised, and there is also a section dedicated to the specific role of the pharmacist. However, the medicines standard is designed to be used in conjunction with the other standards, all of which have aspects dealing with medicines.

Tony Nunn, clinical director of pharmacy, Royal Liverpool Children’s NHS Trust, and chairman of the external working group on medicines, says: “If pharmacists read the NSF carefully they will find lots of opportunities relating to medicines that don’t specifically mention pharmacists, so I would recommend that they read the other parts as well as the medicines section. If they don’t have time to read it all, they should read the primary care section and the executive summary.”

David Pruce, director of practice and quality improvement at the Royal Pharmaceutical Society, points out that the NSF for Children, Young People and Maternity Services is the only NSF to have a specific standard for medicines, although the NSF for Older People did have a document devoted to medicines. “The fact that medicines management is one of the 11 standards as well as there being a separate document on the subject helps ensure that what is in the NSF about medicines will be implemented,” he says.

Throughout the medicines standard, team working and communication are key themes, as is the promotion of healthy lifestyle messages in relation to nutrition, physical activity, reducing alcohol intake and substance misuse, especially in areas of deprivation.The NSF says that community pharmacists should be encouraged to focus on the most hard-to-reach and vulnerable families in their community. Mr Pruce explains: “Inequality in childhood is a key indicator of future health. If you target services towards the more disadvantaged, you are more likely to narrow health inequalities.”

The NSF calls for greater use to be made of community pharmacies as a health resource, noting that 20 per cent of calls to a primary out-of-hours centre and at least 8 per cent of accident and emergency department consultations could be handled by a community pharmacist. Pharmacists also have a role in providing smoking cessation advice to young people or referring customers to other NHS smoking cessation centres.

The document suggests that confidentiality requirements set out in the Royal Pharmaceutical Society’s code of ethics should be promoted in an attempt to increase young people’s confidence in approaching pharmacists for advice. It acknowledges that 80 per cent of teenagers using community pharmacies to access emergency hormonal contraception generally find the level of privacy acceptable, although the fact that 20 per cent of young women using this service have concerns about confidentiality shows that there is room for improvement through premises design and consultation areas.

Mr Nunn says: “The first five sections of the NSF, the core standards, talk about health promotion and acknowledge the community pharmacist as a source of healthy lifestyle information, as well as providing information and advice on medicines and management of minor illness.” He points out that comments in the section covering “children and young people who are ill” (standard 6) say that community pharmacists are a point of entry to the NHS and an important part of primary care provision.

Hospital pharmacists also have an important role in the provision of children’s services, which may include arrangements for the child’s treatment after discharge and liaising with community services. The NSF states: “Hospital pharmacists should communicate directly with colleagues in other hospitals and in the community when a child or young person is transferred or discharged, when medicines are unusual, require special preparation or consideration, or are difficult to obtain.” It says that in the future, the development of robotic dispensing and electronic prescribing will enhance the contribution that hospital pharmacists can make to the team. Hospital pharmacists can also provide advice on the clinical and cost effectiveness of medicines.

Steve Tomlin, principal paediatric pharmacist at Guy’s and St Thomas’ NHS Trust and chairman of the Faculty of Neonatal and Paediatric Pharmacy (FNPP), was also a member of the external working group on medicines. He says: “While the document may not be rocket science, it must be remembered that the NSF is a document from Department of Health ministers to encourage best practice across England, and not produced to discuss every issue of paediatric medication management or every cutting edge piece of practice. The document does, however, invite some forward thinking and set base line standards. It looks forward to integrating technology into medicines support and finding ways of providing appropriate information to children and carers. It also asks about competence to practise in the paediatric setting, an issue that the FNPP has been trying to address for the past year or so.”

Other issues covered in the medicines standard include:

Unlicensed and off-label medicines Customised formulations for children should only be used when there is no licensed medicine that would meet the clinical need and proper guidelines and supervision procedures should be followed.

Support and information All health professionals treating children should have access to support and information. (Mr Pruce says: “Health care professionals don’t always have access to good information regarding medicines in children. Although there are some excellent sources around, these tend not to be used outside paediatric departments of hospitals. We are now developing the BNF for children to provide an authoritative publication that we hope will be widely available.”) PCTs and NHS trusts should ensure that clear and prompt written communication takes place between hospital specialists, GPs and, where appropriate, community pharmacists about medicines prescribed for a child.

Medicines at school Schools should have access to appropriate advice, training and support from local health professionals, including pharmacists, so they can make decisions and support children taking medicines during the school day.

Improving access to medicines Pharmacists should provide compliance aids where appropriate and agreed locally, carry out regular medication reviews for children and young people on complex long-term treatments and advise on appropriate formulations. (Mr Pruce says: “We recognise that pharmacists are doing a lot of this anyway, whether as specialist paediatric pharmacists or as ordinary hospital or community pharmacists. There is a lot of good practice out there already, and this NSF is about bringing it all together and encouraging all pharmacists to adopt good practice.”)

According to Mr Nunn a key point about the NSF is that it is realistic. He says: “The Government has to make a judgement on what is affordable and what impact practitioners will have on improvements in child health. It has to put out a balanced, achievable document. All of the medicines aspects of the NSF are achievable, although a lot of work is needed in some areas. It is important to remember that this is a 10-year journey. This is the direction of travel that we need to follow and we don’t expect it all to be implemented tomorrow.”

He adds: “The Royal Pharmaceutical Society is an important agent for change in pharmacy and should be one of the champions for children. We need local champions as well, so any pharmacist who picks up a copy of the NSF should see opportunity for change and consider how to contribute.”

Mr Pruce says: “We will be looking closely at how the NSF for Children is implemented and at what our role might be in supporting the implementation, especially of the medicines management standard.”

Mr Nunn also says that he would advise pharmacists to find out who their local children’s lead or commissioner is. This is a named individual with responsibility for planning and delivering services for children who should be in place in all trusts including PCTs and the Strategic Health Authority, as outlined by Al Aynsley-Green, national clinical director for children, in “Getting the right start: NSF for Children — emerging findings” (PJ, 19 April 2003, p539). “Pharmacists should aim to get together with their children’s commissioner or medicines management pharmacist in their primary care trust to discuss what the NSF means and how changes can be implemented locally,” says Mr Nunn.

Mr Nunn notes that although there was no new money specifically provided for the NSF, the Government has promised to fund the BNF for children and provide funding for the paediatric medicines strategy announced in August (PJ, 21 August, p246).

The NSF can be accessed here


Broad spectrum, p416
FIP congress report, p434

What is happening with services for children and young people in Wales and Scotland

Wales
In 2001 Jane Hutt, health and social services minister for Wales, announced that Wales would have its own separate National Service Framework for Children, Young People and Maternity Services. The consultation document for this is due to be launched on 15 October.

Huw Jenkins, director of health care services for children and young people in Wales, has been directing work on the document since it began in 2002. He explains that the different structures of the NHS in England and in Wales mean that separate NSFs are likely to produce better results. He says that the aim is to make the Welsh NSF more inclusive across all the agencies that have an impact on children’s health and wellbeing and that, whereas the English NSF is a partnership between health and social services, the Welsh NSF also includes standards for housing, leisure, transport and education. He says: “To limit standards to health and social services would not really impinge upon children’s lives. To make a difference to children’s and families’ lives you need to make sure that all the potential areas and agencies that may affect children’s heath and wellbeing are involved.”

The aim of the Welsh NSF, also a 10-year programme, is that “all children and young people achieve optimum health and wellbeing and are supported in achieving their potential”.

It will consist of the following seven modules incorporated into one document:

· Improving health and wellbeing of all children and young people
· Mental health and psychological wellbeing of children and young people
· Disabled children and young people
· Maternity
· Children and young people in special circumstances
· Children and young people suffering from acute and chronic illness or injury
· Medicines

Dr Jenkins says that the standards within each module will be followed by key actions that are specific, achievable and measurable. He stresses that these will be written in the present tense so that they can be specifically audited with a “yes” or “no” answer. He acknowledges that there are similarities between the English and Welsh NSFs, although he says there may be differences in the interpretation and delivery of the key actions.

“ We are conscious in Wales that having a glossy document of standards and key interventions is all very well but that is the easy part. The difficult part is the implementation and monitoring, which is absolutely key.”

He explains that Wales is developing a unique self-assessment audit tool that has not been used with any other NSF.

The Welsh NSF will be produced as a full version (200 pages) containing the rationale and references, a shorter version containing the specific standards and key actions, and a young person’s version.

Although no money has been promised specifically for the implementation of the NSF, Dr Jenkins explains that he hopes it will provide a platform from which to bid for funding from the Welsh Assembly Government.

A three-month consultation period will follow the launch of the consultation document, during which three regional workshops will take place, attended by all relevant stakeholders. Following the collation of responses, the final document is expected to be launched next summer. Further details are available at www.wales.nhs.uk/nsf.

Scotland
In October 2001 the Scottish Executive published a report entitled “For Scotland’s children” which outlined how all agencies should work together to integrate children’s services. An action plan detailed ways in which local authorities, the NHS and the voluntary sector can work together to create a single children’s services system.

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