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The Pharmaceutical Journal
Vol 273 No 7318 p449
25 September 2004


Society summary

 Law and Ethics Bulletin

An occasional feature, prepared in the Royal Pharmaceutical Society’s Professional Standards Directorate, to highlight problems and inquiries currently being handled

Law and Ethics Bulletin, 2001 to present
See also Good Practice Points, 2003 to present

• Talking to the media
•  Hypromellose preparations


Talking to the media

The Royal Pharmaceutical Society works to promote the profession through an active programme of media relations. It works with print and broadcast media to raise the profile of pharmacists as authoritative health professionals whose expertise can contribute across a range of debate.

Pharmacists who provide comment or opinion to the media should always consider carefully what they are going to say and how their words may be interpreted or used. Views expressed to the media should always be in line with pharmacists’ professional Code of Ethics.

The Society offers the following guidance to pharmacists when dealing with the media.

· Contact the Society’s public relations unit for advice on 020 7572 2335 or 2336

· Always ask the journalist for as much information as possible. Ensure that you know what the story is about and where and how it will appear before you consider commenting

· Never be pressured into giving a response on the spot. Take time to consider whether you wish to comment. If you do decide to respond, make sure you know what your key points are, and make a note of these before speaking to the journalist

· If you are asked to comment about something you are unfamiliar with, then advise the journalist to approach someone else

· Never speak off the record. There are no guarantees that your comments will not be used. Anything you say may be quoted in your name

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Hypromellose preparations

The Society’s Fitness to Practise and Legal Affairs Directorate often receives complaints concerning the supply of incorrect strengths of hypromellose eye-drops.

Pharmacists are therefore advised to take extra care when dispensing prescriptions for hypromellose eye-drops to ensure that the correct strength (1 per cent, 0.5 per cent or 0.3 per cent ) is supplied. Where the strength required is not specifically stated on the prescription, pharmacists should contact the prescriber for clarification.

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