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Vol 273 No 7321 p570
16 October 2004

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British Pharmaceutical Conference 2004

Reality of new primary care contracts

The 2004 British Pharmaceutical Conference and Exhibition “Medicines: from cell to society” took place at Manchester International Convention Centre from 27–29 September

BPC 2004 summary


Our coverage of the British Pharmaceutical Conference continues. Clare Bellingham reports on the new pharmacy and GP contracts (p570) and repeat dispensing (p571). Dawn Connelly covers session on local pharmaceutical services (p572), the Community Pharmacy Medicines Management project (p572), chronic disease management (p573) and negligence (p574)

The greatest thing about the new community pharmacy contract is that pharmacists will be an integral part of the NHS and part of the delivery of primary care, according to Chris Town, chief executive of Greater Peterborough Primary Care Partnership. He has been involved in the negotiations of both the new pharmacy and new GP contract on the NHS Confederation’s negotiating team.

He believes pharmacists have got a good deal on the new contract. But they are only at the beginning of the journey, not the end, he warned. Certain details are still outstanding on the new GP contract and it has been in place since April this year.

Turning to NHS modernisation in general, Mr Town said that there are 10 drivers for change: the new GP and pharmacy contracts, the European Working Time Directive, the new IT strategy, the choice agenda, the National Institute for Clinical Excellence, new funding flows, clinical governance, foundation hospitals, the plurality of providers and health and social care integration.

The population’s needs and expectations are changing, he explained. “There has been a decrease in communicable diseases but a significant increase in cardiovascular disease, cancer, diabetes and respiratory disease,” Mr Town said. Furthermore, the impact of consumerism has to be considered.

“The service is starting to buckle with increasing workload and increasing demands. We need to modernise and transfer services,” Mr Town commented.

Pharmacy contract decisions

Contractors face a number of decisions with regards to implementing the new contract, according to Steve Williams, chairman of the contract and planning committee at the Pharmaceutical Services Negotiating Committee.

“First, they will have to decide how and when to move to providing advanced services,” he said. “Contractors will also have to consider how to use skill mix to allow them to take on new roles.” On top of this is premises improvement, ie, the addition of a consultation area. “Contractors need to think about how to future-proof their premises; for example, to provide some of the enhanced services a sink will be needed,” he added. Finally, they need to consider how to cope with the introduction of new IT systems.

Working with other health care professionals and the primary care trust is important for implementation of the new contract, he said. “PCTs will be carrying out a pharmaceutical needs assessment to find out what services are needed in its area. So contractors need to understand the findings of these assessments.” Local pharmaceutical committees need to develop links with PCTs and find out who is managing community pharmacy.

Hemant Patel, Vice-President of the Royal Pharmaceutical Society, asked if there will be an assurance that no contractor will be financially disadvantaged under the new contract. “No, I can’t make that assurance,” said Mr Williams.

Tony Schofield

Tony Schofield: fantastic news

In his presentation about the reality of the new contract, Tony Schofield, a community pharmacist in South Shields, said that he thought it was fantastic news. “I have been wanting a new contract since I qualified and now I wish I were 10 years younger,” he said. However, he highlighted some current issues facing pharmacists.

Regarding control of entry, Mr Schofield has serious concerns about competition and choice. “How long will it be before we have a judicial review on competition and choice,” he wondered. In particular, he knows of at least one example of a new primary care centre that would “wipe out three or four pharmacies”. He said: “We need something to protect those pharmacists who have been supporting patients for years.”

The new GP contract offers potential for pharmacists, Mr Schofield said. “We know that GPs need points because they get cash for them. There are lots of areas where pharmacists could help, in particular, in chronic disease management.” However, the new rules on out-of-hours care will have a big impact on pharmacists, he said. He wondered if it is worth pharmacies opening at weekends, particularly if out-of-hours prescribers are supplying treatment at the point of consultation. And there is another possible outcome of the new out-of-hours arrangements: “Some GPs providing out-of-hours services are doing so well that they are only working three days a week. This could lead to an even bigger shortage of GPs,” he said.

Mr Williams commented that pharmacists should not rush into closing on Saturdays. “Saturday is a good day for other functions, such as carrying out medicines use reviews. Pharmacists could also provide a minor ailments service. I would like to have seen this as an essential service but we were unsuccessful in this, so I would encourage all PCTs to commission it,” he said.

GP contract implications

“Most GPs do not see pharmacists as a threat,” according to David Jenner, NHS Alliance lead for the new general medical services contract. In fact, he said that many GPs could not wait to get rid of some of the services that will fall into the enhanced category of the new pharmacy contract.

New contracts in primary care are about rewarding and incentivising quality of care, he said. The key features of the new GP contract are moving from an individual GP to a practice-based contract, ending 24-hour care responsibility and giving GPs a significant pay rise. “Most GPs are expecting a 30 per cent increase over three years.” Six months in, Dr Jenner commented, the new GP contract is already costing far more than planned.

Dr Jenner said that the GP contract has great vision but has hit problems with implementation. Pharmacy could learn simple lessons from GPs’ experience. First, he said, do not underestimate the task of implementing a new contract. Second, PCTs are stretched with a huge agenda at the moment so pharmacists should be aware of their capacity. Check the fine details on funding, in particular how much is being ring-fenced for pharmacy. New competitors will emerge, he warned.

Concerns were raised over PCTs having to spend larger amounts of money than expected on the GPs’ quality and outcomes framework and that this would lead to them being unable to fund other services. “Uptake has been significantly high, which is regrettable from a community pharmacist’s point of view,” commented Mr Town.

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