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PJ Online homeThe Pharmaceutical Journal
Vol 273 No 7322 p616
23 October 2004

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British Pharmaceutical Conference 2004

NHSnet connection in community pharmacy

The 2004 British Pharmaceutical Conference and Exhibition “Medicines: from cell to society” took place at Manchester International Convention Centre from 27–29 September

BPC 2004 summary


About half of Scotland’s community pharmacies are now connected to NHSnet. One pharmacist who has experienced NHSnet connection is Jonathan Burton, of Campus Pharmacy in Stirling.

“The main benefits are unlimited access to the internet, being able to use NHS e-mail and access to the local NHS intranet,” he explained. These might sound like simple steps but they signal a major step forwards for many community pharmacies, he said.

“The first difference I noticed to my practice was that I was communicating more with pharmacy colleagues in primary care and community pharmacy. This wasn’t at the expense of phone calls; it was improved communication,” he said. “I make increased use of internet resources such as BMJ Online, Travax and BBC health news. I can also access new resources via the Forth Valley intranet such as local prescribing guidelines.”

In future, Mr Burton sees increased possibilities for NHSnet. He hopes to register as a supplementary prescriber at the end of this year. “NHSnet will allow secure information transfer through NHS mail, so I will be able to use it to exchange clinical management plans with GPs and get hospital discharge information,” he explained.

But he added: “We should not underestimate the value of chat. When pharmacists and GPs practise in different locations, e-mail connects them.”

The e-pharmacy programme will deliver a generic platform to support implementation of the new pharmacy contract, Mr Burton commented. “IT stands next to premises in terms of need for investment.”

Alison Strath, principal pharmaceutical officer at the Scottish Executive, commented that whether NHSnet should be on a separate computer from the terminal used for dispensing had been discussed. “The fact is that NHSnet is there to underpin new ways of working such as electronic transmission of prescriptions. We are working hard with software system suppliers to develop a Windows-based system,” she explained.

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