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PJ Online homeThe Pharmaceutical Journal
Vol 273 No 7322 p620
23 October 2004

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British Pharmaceutical Conference 2004

Product life cycle management is a challenge for PCT and industry staff

The 2004 British Pharmaceutical Conference and Exhibition “Medicines: from cell to society” took place at Manchester International Convention Centre from 27–29 September

BPC 2004 summary


Product life cycle management generally brings little or no added value to the majority of patients, according to Linda Dodds, specialist pharmaceutical adviser at Ashford Primary Care Trust (PCT) and teacher-practitioner at the Medway University School of Pharmacy. Mrs Dodds focused her criticisms of the practice on instances where minor changes to products (such as using a different isomer or mixture of isomers or changing from capsules to tablets) had been made by pharmaceutical companies and the “original” product withdrawn.

New presentations or the different dosage instructions that accompany new formulations can confuse patients, she explained. This means that health professionals working in primary care need to devote time to counselling patients about the changes. Other associated increases in workload include amending computer systems and contacting suppliers to sort out stock shortages. “The risk of prescribing and dispensing errors is also increased,” she added. Administration errors, particularly when formulations are changed such that they can no longer be used in feeding tubes, are also an issue.

Moreover, Mrs Dodds found it hard to understand “what is in it for the pharmaceutical industry”. Although she assumed that introducing such products produces short-term financial gains, she could not see any long-term monetary advantages. From a UK perspective, there is a finite pot of money within PCT budgets, she explained, and once it is spent buying these types of products it is not available for the purchase of the real novel drugs. Also, patients were often switched back to the original presentation or formulation once generics became available anyway, she said.

Introducing products that have been “life cycle-managed” can also result in a loss of credibility for the companies concerned, Mrs Dodds continued. In particular, it can put a strain on what can be good relationships between PCT staff and pharmaceutical industry representatives that have built up over time. She presumed that this could be particularly problematic for pharmaceutical companies now that individual PCT staff often have a lot of responsibility for formulary and budget issues within their geographical area.

Real advantages mean positive attitudes

Mrs Dodds went on to explain that the attitudes of PCT staff to new formulations are much more positive where they are associated with real advantages for patients (such as, for example, longer acting preparations of insulin and goserelin). However, she stressed that the perceptions of industry staff as to what are real advantages are not always shared by those working for PCTs. For example, bringing out “once a day” oral preparations instead of “three a day” oral preparations does not generally improve compliance in patients who are not taking any (or many) other medicines. Moreover, single dose preparations can sometimes decrease therapeutic outcome in such patients, she continued, because missing one dose becomes more of an issue.

According to Mrs Dodds, “the way forward is for companies to develop and promote drugs that we [ie, PCTs] really want to use”. It might also be a good idea for PCTs to become involved in endorsing company promotions, she added. In addition, there are untapped areas where product life cycle management could really benefit patients, such as bringing out eye drops in devices that people with disabilities can use and working on creating innovative packaging from a patient safety perspective.

Mrs Dodds pointed out that she had approached colleagues working for Ashford and other PCTs when putting together her presentation and the views she expressed were representative of those with whom she had spoken.

Product life cycle management is an issue pertinent to many staff working for pharmaceutical companies, and not just those involved in regulatory issues, according to Paul Gellert, principal scientist at AstraZeneca. Dr Gellert urged companies to educate their scientists that “patents are not just something someone else does”. For example, research staff, particularly those involved in formulation, need to be aware that: “a [scientific] problem solved is a potential patent opportunity”. He pointed out that a recent survey by the patent and trade mark attorneys, Marks and Clerk, concluded that companies were still not necessarily maximising their patent strategies.

Dr Gellert pointed out that pharmaceutical companies operate in an increasingly competitive environment. Research and development costs are increasing but lower prices are being paid for medicines. Market exclusivity is also being eroded — once a new drug is put on the market the average time to a similar product being launched is now two years, as compared with the 10 years it used to be, he added. Other ways to maximise revenue include reducing the attrition rates during the drug discovery and development phases, he pointed out. High throughput screening might help here, he added. Looking at clinical trial design is also relevant, because clinical trials can account for half the costs of developing a new medicine.

Thus product life cycle management is just one of the routes that companies can use to maximise their revenue in order to continue to fund the discovery, development and commercialisation of innovative new medicines that benefit patients.

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