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Vol 273 No 7324 p686
6 November 2004

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Contract 2005

How to dispose of unwanted medicines

In this article, part of a series about the new community pharmacy contract in England and Wales, Clare Bellingham (on the staff of The Journal) describes the requirements around the disposal of unwanted medicines

Contract 2005 series


Key points

1. Disposal of unwanted medicines is an essential service under the new community pharmacy contract

2. Pharmacies do not have to start providing the service until their primary care trust has made suitable arrangements to collect the unwanted medicines from the pharmacy

3. Waste produced in the pharmacy will have to be separated from unwanted medicines returned by the public

4. Pharmacy staff will have to separate waste into: solid dosage form medicines and ampoules, liquids, aerosols and Controlled Drugs (schedules 2 and 3)

5. Contractors will have to comply with waste management legislation including registering their exemption to store waste medicines with the Environment Agency

Disposal of unwanted medicines is an essential service under the new community pharmacy contract in England and Wales. This means that it is something that all community pharmacists will have to provide. However, pharmacies do not have to start providing the service until the local primary care trust has made suitable arrangements to collect the unwanted medicines from the pharmacy.

The aim of this service is to ensure that the public can easily and safely dispose of unwanted medicines. This should reduce risk for a number of reasons. First, if people keep large stocks of medicines at home, there is an increased risk of accidental poisoning and of diversion of medicines to someone not authorised to possess them. Second, if people try to dispose of the medicines themselves they could choose a non-secure method that results in other people being exposed to the unwanted medicine. Finally, if someone uses an inappropriate method of disposal it could lead to environmental damage.

What the service involves

The community pharmacy’s role will be to act as a collection point for the public’s unwanted medicines. In this context, the “public” includes individuals and care homes that were previously registered as residential homes, but not nursing homes. Waste from nursing homes is classified as “industrial clinical waste”. Pharmacies, unless they are specially licensed, can only accept “household clinical waste” — hence waste from individuals and residential homes.

Returned medicines should be stored in approved containers. These containers will be provided to the pharmacy by the waste disposal contractor (arranged by the PCT). Pharmacy staff will have to separate the waste into four types: solid dosage form medicines and ampoules, liquids, aerosols and some Controlled Drugs. Liquids will have to be stored in special liquid waste containers (also provided by the waste disposal contractor) and aerosols should be stored separately from the other waste.

Controlled Drugs that are categorised in Schedule 2 or 3 should be segregated from other medicines waste. These CDs have to be rendered irretrievable (ie, denatured) before they can be disposed of since waste disposal contractors will not be authorised to possess CDs. Until such time as these CDs are denatured, the pharmacy will have to store them in a locked CD cupboard. It is worth bearing in mind that the requirements around disposal of CDs might change depending on the outcome of the Shipman Inquiry. Another issue yet to be resolved is how to allow pharmacies to denature CDs since this activity currently requires a waste management licence. This is being discussed by the Department of Health, the Department for the Environment, Food and Rural Affairs, and the Environment Agency.

Pharmacy staff will also have to deal with another category of waste medicines. This is waste produced in the pharmacy: medicines held in stock but not dispensed. This waste should be stored separately from unwanted medicines returned by the public.

The reason for the separation of waste that this service requires is that the Special Waste Regulations 1996 say that different categories of waste should not be mixed. This also means that prescription-only medicines, which are classified as “special waste”, should not be mixed with pharmacy or general sale list medicines. P and GSL medicines only become special waste if they possess hazardous properties, eg, they are flammable, oxidising, irritant, harmful, toxic or corrosive.

As part of this service, community pharmacies will have to comply with waste management legislation. First, they will have to register their conditional exemption to store returned waste pharmaceuticals with the local office of the Environment Agency. If the pharmacy employs a driver or company to collect waste medicines from peoples’ homes or residential homes, then the driver or company will have to register as a waste carrier with the local Environment Agency.

Other legislation requirements are that waste medicines have to be stored securely, for no longer than six months and the amount stored must not exceed 5 cubic metres at any time. Pharmacies will have to retain special waste consignment notes on a register for at least three years, and retain descriptions and transfer notes for at least two years.

Pharmacy contractors will have to ensure that their staff are made aware of the risk associated with the handling of waste medicines. Correct procedures should be put in place to minimise risks. This will include having appropriate protective equipment, including gloves, overalls and materials to deal with spills. All should be available at the place where waste medicines are being stored.

PCT responsibilities

The PCT is responsible for ensuring that suitable arrangements are in place to collect unwanted medicines from the pharmacy and then to dispose of them afterwards. This will involve using a registered specialist contractor to collect the waste from the pharmacy on a regular basis. The frequency of collections should be agreed between the contractor and PCT, and pharmacies should be able to request extra collections if a need arises. The PCT should also provide a point of contract for queries relating to the disposal of returned medicines. In order to fulfil these roles, the PCT will have to register as a broker for the collection and disposal of medicines with the local Environment Agency.

Clinical waste

Clinical waste, such as used sharps and swabs for finger-prick blood tests, falls into a separate waste category from medicines waste. As diagnostic testing becomes more widespread in community pharmacy, disposal of clinical waste is an issue that more pharmacists will have to consider. Under the current regulations, pharmacies cannot store clinical waste unless they have a full waste management licence from the Environment Agency (this does not apply to needle exchange). Doctors’ surgeries and nursing homes are exempt from this requirement but an exemption has not been put in place for community pharmacies. DEFRA is currently conducting a consultation on changing these regulations.

Next articles in series

This series has now covered all the essential and advanced services in the new national contract. The service specifications for the enhanced services, which will be commissioned locally by primary care trusts, have yet to be finalised. Therefore, this series will continue once the specifications have been agreed. It is hoped that this will be in December.

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