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PJ Online homeThe Pharmaceutical Journal
Vol 273 No 7328 p806
4 December 2004

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Survey: Public attitudes to the NHS in Scotland (more)


Most Scots aware of minor ailments advice

Nearly six out of 10 people in Scotland are aware that they can have a consultation with a pharmacist about minor ailments, an independent national opinion poll shows.

Published last week, the poll investigated public attitudes to the NHS in Scotland. It involved 2,600 telephone interviews in March and April 2004 with adults in Scotland.

The survey found that awareness of the availability of pharmacists for consultations on minor ailments was greater among women than men. It was also more common among middle-aged, rather than younger or older, people and in people in higher social classes. Of those who were aware of the service, 42 per cent had consulted a pharmacist about a minor ailment in the previous 12 months.

The survey also examined satisfaction with the NHS in Scotland as a whole. It found that 90 per cent of people were satisfied with the service they received. However, patients wanted more choice, more convenience, less waiting and more information.

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