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Vol 274 No 7332 p52-54
15 January 2005

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Letters

· Fellowship of the Society (3)
· Overseas pharmacists (10)
· The Society (5)
· Retention fee (4)
· CPD (4)
· PECs
· Drug donations
· Dispensing errors
· Dispensing
· Morphine sulphate
· Near patient testing
· Slimming clubs
· New contract
· The Journal


Letters to the Editor

CPD (Continuing professional development)

Bureaucratic pigeonholes

Is the challenge being met?

The Government should pay

I commend the Society

Bureaucratic pigeonholes

From Mr P. Melnick, MRPharmS

I think we can safely infer from Peter Wilson’s response to my letter (PJ, 18/25 December 2004, p881) that the continuing professional development process is considered more important than the content. It is a pity that the format in which I have been recording my own voluntary CPD over the past three years is not acceptable to the Royal Pharmaceutical Society. But I really thought I was doing this for me, not for the Society.

Let me briefly give two recent examples.

I received a telephone call from a housebound patient to thank another pharmacist for his help in selecting black cohosh to reduce or eliminate her post-menopausal flushing. Upon enquiry, I found that he recommends either this or wild yams, depending on stock availability, for those who require a non-hormonal product. A little chance reading later and I found that black cohosh has on occasion been associated with liver damage. Altogether, this is a simple opportunistic piece of CPD that corresponds to “action/evaluation” — I will use it if I get asked and if I do not, then I will not.

At a recent lecture, I learnt that emollients work best when they are applied to wet skin. This is a useful piece of information which had immediate application in my practice and one, moreover, which lent itself to the four-stage CPD cycle.

The Society would have me spend the best part of half an hour on each writing it up its way and ticking little boxes en route. In practice, it took me about five minutes and four or five lines of text in an exercise book to record both. The Society would argue that since it was not written its way, this only counts as continuing education, not CPD. I would counter that all CE can be made to fit the CPD glove, but that not all CPD is CE.

The Society insists that it requires the same rigid structure to fit two totally different areas of work that makes CPD more onerous and less comprehensible to the likes of me.

The difference between my methods and the Society’s, at least as far as CE/CPD is concerned, is that I do not waste valuable time reflecting on the patently obvious, evaluating the patently obvious or stating the patently obvious, and I invite Mr Wilson to demonstrate that I am a less competent pharmacist thereby: stubborn and arrogant, perhaps, but not necessarily incompetent.

Of more concern is the attitude that the Society will take to cantankerous old sods such as myself who would simply prefer not to fit some bureaucratic pigeonhole. There was a veiled threat reported in the Council proceedings a few weeks ago of a bully-boy strategy being developed, but no one has yet spelt out exactly what form this star chamber process is going to take. Is it not time that they did?

Perry Melnick
Ilford, Essex

 

PETER WILSON, head of post-registration, Royal Pharmaceutical Society, replies:

My compliments to Mr Melnick for providing some examples of CPD taken from his practice. I do have sympathy with some of Mr Melnick’s views. However, the Society has to implement CPD. If we are to do that successfully and monitor compliance in a profession with over 30,000 practising members, some standardisation is essential. My advice is for him to give up the exercise books before the task of transferring his valuable experience into the Society’s CPD format becomes too big to contemplate.


Is the challenge being met?

From Mr D. A. Hancox, MRPharmS

Just over two years ago (PJ, 26 October 2002, p607), I made the following comment on the development of an appraisal system for continuing professional development records: “The challenge facing the Society is one of developing an appraisal system for CPD records that recognises the individual nature of every pharmacist’s practice, provides supportive feedback to the pharmacist and meets specific requirements that may be laid down by the Government.” Is that challenge being met?

In the response to Perry Melnick’s letter (PJ, 18/25 December 2004, p881) we are told that the quality of CPD records will be judged by comparison with the good practice criteria in Appendix 6 of the “Plan and record” document. Examination of those criteria suggests that they would confirm due process had been applied in respect of learning and development needs that had been identified by the pharmacist. However, the CPD documentation does not seem to require a statement regarding the pharmacist’s roles and responsibilities or of the competencies he or she deems to be pertinent to those roles and responsibilities. In the absence of such a statement it would be impossible to confirm the appropriateness of the CPD activity undertaken by the pharmacist. In particular, without such an indication, it would be impossible to confirm the extent to which the range of required competencies was being addressed.

The need to confirm such appropriateness appears to be embedded in the revised Statement on Professional Competence in the Code of Ethics (PJ, 18/25 December 2004, p889). Here the revision states: “CPD records should contain evidence that practising pharmacists continually review the skills and knowledge required for their field(s) of practice, identify those skills or knowledge in need of development or improvement and audit their performance as part of the review.” The only way to confirm that this review has taken place is for the pharmacist to outline his or her roles and responsibilities/required competencies/required skills and knowledge within the CPD record. The concept and process of CPD was introduced for two related, and equally important, reasons: one to guide pharmacists with respect to maintaining and enhancing their competence and practice, and the other to provide a mechanism to demonstrate their fitness to practise to the Society and to society at large. Without ensuring a clear relationship exists between the skills and knowledge required to meet individual roles and responsibilities and the CPD activities undertaken, neither of these outcomes will be met.

The issue of supportive feedback also needs to be addressed. Every one of us will benefit from critical appraisal of our CPD records, from suggestions of other competencies we should address, of alternative ways of addressing identified needs and of evaluating the outcome of our learning. Is such feedback to be given by the Society-appointed CPD facilitators during the construction of our CPD records or by the Society at the time of the submission and appraisal of our records? The issue of supportive feedback is important to all of us and not only to those whose CPD records are seen to be inadequate. Much time, effort and resources have been, and will be, committed to CPD. Appropriate feedback will ensure full benefit is derived from that input.

Douglas Hancox
Auckland, New Zealand

 

PETER WILSON, head of post-registration, Royal Pharmaceutical Society, replies:

I am pleased to acknowledge Mr Hancox’s contributions to the Society’s original CPD working party and his ongoing interest in the development of the CPD framework. He is right that the CPD recording process does not request details of a pharmacist’s roles and responsibilities. We do not accept that this is the only way to determine if a pharmacist has conducted a review of their personal practice. We do ask pharmacists how they have determined their learning needs and also how what they have learnt through CPD has been applied to their work.

Our work with the original CPD pilots showed that this enabled an effective review of a pharmacist’s CPD record.

When we consider what we ask pharmacists to record, it is necessary to keep the context and purpose of CPD in mind. Mr Hancox states that one purpose is to “provide a mechanism for the demonstration of their fitness to practise to the Society”. This is not the case. CPD provides the Society with reassurance that its members are maintaining their competence to practise. If we wished to assess fitness to practise we would need to examine the practice of each pharmacist individually. This raises the spectre of observations of practice and examinations. That is not the purpose of the current CPD framework.

The issue of supportive feedback on their CPD for all pharmacists is well recognised. We have always promised that pharmacists would get feedback on their CPD records and we have made a lot of progress to develop effective systems to achieve this. These will be ready for the start of the record review process. Readers will be aware of the appointment of facilitators in Britain to support pharmacists’ CPD through the branch network.


The Government should pay

From Dr J. K. Cross, MRPharmS

I see that the President reminded the Royal Pharmaceutical Society’s Council that “mandatory CPD was a government requirement” (PJ, 18/25 December 2004, p887), in which case surely the Government ought to pay the costs thereof.

Readers may be interested to know that dentists also have to undertake CPD for which they can claim £57.35 per hour up to a maximum of 15 hours per year.

John K. Cross
Pharmacist and Dental Surgeon
Skipton,
North Yorkshire


I commend the Society

From Mr P. J. Harrison, MRPharmS

It is scandalous that continuing professional development is only now being introduced. I graduated in the late 1960s and the idea that I can still practise as a pharmacist even if I had not opened a book since then is astounding.

Since my graduation, academic pharmacy education has become much more balanced. Associated with the recognition of a more relevant and continuing education, CPD is now being introduced. Whether this justifies the increased fee, I do not know. Since my fee as an overseas pharmacist more than doubles, I had a greater shock than many and I do not practise in the conventional sense since I am not registered in Canada. I was initially swayed by the spectacle of pharmacists resigning from the Register after a lifetime of service and locums on the poverty line; even more so when I recognised the doyens of academia who joined the fray. I hesitated at the suggestion that competence should be linked to the number of hours worked. I wonder if in fact that the opposite should be the case, ie, you could only be a pharmacist if you practised for the requisite hours.

On reflection, however, these are two related issues where I commend the Royal Pharmaceutical Society. Pharmacists should have a certain competence, however infrequently they practise and the fee should be the same regardless of the number of hours worked. Would these part-time pharmacists accept part-time representation or should patients be satisfied with partial competence? Your editorial (PJ, 4 December 2004, p802) made a good point of relative cost. Whether the absolute cost is justified I do not know. However, I now think that those who will resign because of the introduction of CPD or because of the increased fee are making the right decision, although I much regret the reasons for so doing. I say, if you are proud of being a pharmacist and are pleased that mandatory CPD is finally being introduced, pay up.

Despite my embarrassment at the antics of the Society over the past 18 months and although there could have been more decorum, I think that the passion of the debate augurs well for the Society.

Philip Harrison
Montreal, Canada

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