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PJ Online homeThe Pharmaceutical Journal
Vol 274 No 7333 p73
22 January 2005

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People want more information on common ailments

Self-care guide

The booklet describes the different types of help available from the NHS

People want more information about how to manage common ailments, a survey conducted by Developing Patient Partnerships has shown.

The survey results, published this week, revealed that two-thirds of people would be less likely to take time off work if they had more information about managing common ailments. At the moment, 13 per cent said they would stay at home if they had a cold.

To help tackle this, the DPP has produced a new booklet called “Better health at home and at work”. It provides information about how to manage common health problems, including stress, back pain, irritable bowel syndrome, coughs and colds, headaches, hangovers, diarrhoea, constipation, indigestion, skin problems and minor injuries as well as information on how to stop smoking.

The booklet outlines the help that people can get from the NHS, including from pharmacists. Its three-step guide to treating common health problems is:

· Step 1: self-treat the problem using medicines kept at home or work (advice is given on which medicines to keep)
· Step 2: ask your pharmacist for advice and treatment
· Step 3: seek further advice or treatment from NHS Direct, a walk-in centre, the over-the-counter medicines advice telephone line or from an accident and emergency department

In step 2, the booklet states: “Pharmacists are medicines experts and are usually the quickest and easiest way to get on the spot advice and treatment about many common health problems.” The booklet points out that many pharmacies have quiet areas in which the pharmacist can be consulted privately.

The booklet will be made available through primary care organisations and parts of it can be downloaded from the DPP website

The survey follows the publication of a Department of Health report last week outlining the importance of self-care in the NHS. It is examined in a News feature on p78.

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