Reprimand for pharmacist after series of dispensing
errors
After a series of hearings stretching back to 2002, a Hertfordshire
pharmacist has been reprimanded by the Statutory Committee for errors
in dispensing and
deficiencies in his practice procedures.
At its meetings on 16 September 2002,
24 February 2004 and 20 July 2004, the committee inquired into the case of Shiraz
Habib Mitha, of 2 Stonemead, Welwyn Garden City, Hertfordshire.
The first inquiry followed a complaint by the Council of the Royal Pharmaceutical
Society alleging that Mr Mitha, while proprietor and pharmacist in charge of
Nu-Cross Pharmacy, 8–9 Heritage Road, Hitchin, had made a number of dispensing
errors and
had breached the regulations relating to the supply of prescription-only medicines.
On that occasion, the committee had postponed its decision for 12 months to enable
Mr Mitha, who admitted the allegations, to remedy deficiencies found in his practice
(PJ, 18 January 2003, p98).
Mr Mitha next appeared before the committee on 24 February 2004, to answer allegations
by the Society of further errors in dispensing, failure to record the errors
adequately and making inappropriate comments to one of the patients concerned.
The facts of the case were presented by Katrina Stern, of counsel, instructed
by Penningtons (solicitors). Mr Mitha represented himself at the hearing.
The committee heard that on 19 March 2003, Mr Mitha had dispensed 56 fluoxetine
20mg capsules, labelled as 56 paroxetine 20mg tablets, in response to a prescription
calling for 56 paroxetine 20mg tablets. When the Society’s inspector had
visited the pharmacy on 30 April to question Mr Mitha about the incident, she
noticed that no entry had been made in the error logbook he had introduced following
her earlier advice relating to the importance of keeping such records.
Then, on 3 July 2003, Mr Mitha had dispensed 50 tacrolimus 5mg capsules, labelled
as 50 tacrolimus 0.5mg capsules, on a prescription calling for 56 tacrolimus
500µ capsules. The patient had taken some of
the 5mg capsules before returning to the pharmacy with the remainder. Mr Mitha
had noticed the error and had made a record of it, although that record was incomplete.
Giving the committee’s decision on 24 February 2004, the chairman, Lord
Fraser of Carmyllie, QC, said that, instead of hearing that Mr Mitha had remedied
the deficiencies found in his pharmacy, the committee had had to consider two
further dispensing errors, both of which were admitted. In relation to the first
one, Mr Mitha had acknowledged that he had probably remarked to the patient concerned, “We
all make mistakes”. It was probably of greater significance that, if those
inappropriate words were used, it was only after he had attempted to apologise
to the patient. In relation to the second error, Mr Mitha had made contact with
the prescriber, in spite of the patient’s reluctance that he should do
so.
The committee was dismayed that, in spite of the opportunity given to him in
October 2002, the Society’s inspector had identified deficiencies in Mr
Mitha’s pharmacy only the week before the 24 February hearing. If the inspector
had not spoken of an improvement on his behalf, the committee would have instructed
the removal of his name from the register. However, exceptionally, he would be
allowed another three months to put in place all the inspector’s requirements.
Lord Fraser continued: “When he next appears before us, we will not countenance
any ‘ifs’ or ‘buts’ or ‘hopefullys’.” Everything
must be in good order. Otherwise the committee might require to take stern action.
On resumption of the inquiry on 20 July 2004, Geoff Hudson gave the facts of
the case on behalf of the Society. Mr Mitha attended, and represented himself.
Giving the committee’s decision, Lord Fraser said that shortly after the
previous hearing, a Society inspector had visited Mr Mitha’s pharmacy and
made a number of criticisms of what she had found. Primarily, these related to
the presence of out-of-date or short-dated stock in the pharmacy, not properly
separated from other stock. There was also a run-down shed in the back garden
which contained out-of-date prescription medicines. The shed door was lying open
and it would have been accessible to almost anyone.
“All in all,” said Lord Fraser, “this is not a particularly
impressive performance by Mr Mitha.” However, he had now sold the pharmacy
and played no part in running it, only intermittently acting as a locum.
It had been “a long haul” trying to get Mr Mitha to conduct his pharmacy
in accordance with the best of practices, said Lord Fraser. If he had still been
in control of the premises, the committee would have had very serious reservations
about letting him continue.
The committee reprimanded Mr Mitha.
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