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Vol 274 No 7334 p101
29 January 2005

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PSNC publishes top tips to prepare for new contract

Ten top tips to help contractors prepare for the new community pharmacy contract in England and Wales have been published.

The Pharmaceutical Services Negotiating Committee said this week that it will be producing guidance on the new contract for both contractors and local pharmaceutical committees (LPCs) in the next few months. But, in the meantime, the PSNC has come up with 10 tips to help contractors get started now (see Panel).

The 10 top tips for community pharmacy contractors

1. Brief your staff on the basics of the new contract
2. Assess your readiness for providing the essential services
3. Assess staffing requirements — think about developing your skill mix
4. Assess training and development needs for all staff (do not forget yourself)
5. Decide whether you want to provide advanced services early in the implementation of the new contract
6. Assess your premises in the light of new contract requirements (in particular, consider the requirements for consultation areas for providing advanced services and about how consultation areas will be used in the future so they can be used to provide other services)
7. Start thinking about your future IT requirements
8. Develop an action plan to make any necessary changes to your pharmacy procedures ensuring you involve all your staff
9. Assess your relationships with other local health care professionals and the PCT — start developing them if they are poor
10. Work with your LPC and keep an eye on the PSNC website for developments

Implementation of the new contract will begin in April but contractors will have six months before they have to comply with the requirements of the essential services. From October, primary care trusts (PCTs) will begin to monitor compliance.

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