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Vol 274 No 7336 p174
12 February 2005

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Irrational humans and public health

By Terry Maguire

Terry Maguire is a community pharmacist in Belfast

The early months of the year are a depressing time. Traditionally it is the time when New Year resolutions are finally assigned to the bin, when you find your alcohol intake back to pre-Christmas levels, when you bitterly regret taking out that three-month gym offer and think up ways to get your money back, and when your calorie intake (which you blame on a genetic predisposition to seasonal affective disorder) is sufficient to double your body mass index by Easter if you do not get it under check.

We are so bad at being good, the Health Police constantly tell us. So it is a relief when Vested Commercial Interests tell us to relax, take it easy and indulge ourselves “because we’re worth it”. John Reid’s White Paper “Choosing health” and his more recent paper “Choosing self care” — both strong on the principle of choice — attempt to accommodate this conflict and try to marry the extremes of hedonism and asceticism in the creation of a consensus policy on public health that, it is hoped, most of us can live with. Mr Reid knows that, like himself, we are only human and surely there are worse things in life than being overweight, inactive or a lecherous, drug-taking drunk. Everything in moderation; life should be about balance. We just need to make the right choices.

Of course, it is not that simple. We consistently fall short of achieving the necessary balances that assure good health for everyone. Government policies and resultant regulation have been, in relative terms, spectacularly successful in achieving the necessary environment that nurtures a “reasonably” healthy population. Yet in some areas, for example where policies attempt to address complex systems and the problems addressed are not based on simple cause and effect models, strategies often result in undesirable and unexpected outcomes.

The obesity epidemic is a good example of this. We are fatter than ever because of a range of diverse well-intentioned government policies across a wide range of government departments going back over 30 years. Obesity is not a disease or an abnormality it is a normal response to an abnormal environment: an environment where high calorie, highly palatable food is available all day, every day, with no need to expend energy seeking it out. Telling people to eat less and take more exercise seems relatively ineffective in addressing the progress of this epidemic.

On radio just after Christmas, I was scathingly critical of a local video store and was in turn accused of being patronising and interfering. My angst came not from the fact that they loan videos and DVDs — I use this service myself — nor was it due to the fact that they had introduced (and were advertising widely) a popular ice-cream franchise. My ire stemmed from their introduction in each store of a kiosk selling “diet pills”.

Of course, this is perfectly ridiculous from a public health point of view but it makes total sense from a business point of view. I was being a hypocrite, I thought. I, too, sell these same over-the-counter “diet pills” in my pharmacies. So can pharmacy add something to these sales and avoid the accusation of profiteering on an unrealistic expectation — the need to remain as thin as the heroes in the videos?

If “diet pills” can give people an initial motivation to change (all that can be expected from anti-obesity medication) and the “diet pills” are supplied along with objective advice and support then, I like to think, pharmacy can add value. In conjunction with a local women’s community group, our pharmacies developed (and continue to provide) a service to address obesity, namely, the “healthy weight challenge”.

Our service is strong on personal responsibility and does not offer easy fixes; people entering the programme are encouraged to consider their role and responsibility in managing their own weight before targets are set. The programme is based on a successful smoking cessation service, the “smoking challenge”, that we developed previously. Our approach then was that we can never stop anyone smoking or achieving a healthy weight; people can only do that for themselves. All we can do is educate, motivate and support the process. We waste time attempting to force change where it is unwelcome. No patient is the same, so flexible strategies are needed.

Take Sidney, a 36-year-old man with learning difficulties who is living in care and is grossly overweight. Sidney’s current BMI is 40. Care staff would like it down to 30 by the summer. Sidney’s GP, shocked by his out-of-control waistline, has all but accused care staff of attempting to kill him! Such blame is gratuitous; his carers do an incredible job. Sadly, policies stop care staff denying Sidney his human rights so he is fed handsomely three times daily and no one interferes with his right to snack between meals on crisps and soft drinks. Policy also recommends that Sidney should not walk to work unaccompanied so a bus is provided to bring him to and from his home and the day centre — a distance of about one mile and easily walked. Granted, Sidney has been abused by local youths so he is reluctant to venture too far from his home.

Our suggested solution — less calorie intake and more activity — involved negotiation with a number of agencies, including his GP because Sidney’s anti-psychotic drugs have contributed to his weight gain. Sidney himself, now that an interest has been taken in him, is keen to see a positive outcome and has achieved a modest weight loss in the past few weeks without support from any “diet pills”.

As pharmacy seeks to develop a public health role we need to resist the temptation to design services based on simple cause and effect models. Public health is steeped in complexity so service design must address complexity. In this way sustainable solutions can be found to what appear to be intractable public health problems.

We all know that classic chaos theory suggests that a butterfly, by beating its wings somewhere in the southern hemisphere, can cause hurricanes in the northern hemisphere. Small inputs, in specific conditions, bring massive, disproportionate outcomes. Public health is a complex system since it involves human beings who are, on the whole, irrational and whose behaviour cannot easily be explained by simple cause and effect modelling.

Pharmacy makes, and will continue to make, an important contribution to improving public health but we need much more innovation in how we do this. “Building the community pharmacy partnership” in Northern Ireland is one such approach that allows for this flexibility in service delivery. Commissioners of public health services find such service models challenging because they prove difficult to monitor. Many pharmacists find this way of working uncomfortable but this can be addressed with thorough training to develop the necessary skills, such as motivational interviewing (PJ, 13 December 2003, p813 PDF (120K)).

I am not convinced that the choice Mr Reid is seeking will do much for the health of the public, except perhaps for the horsey, head-scarf wearing, green wellington brigade, who, perhaps, do not need any help. There is, and I feel sad conceding this, a need for urgent and strong regulation of certain parts of the food industry which, frankly, has a blatant and cynical disregard for public health. For people like Sidney, choice means something very different to what John Reid would like to think it means.

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