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PJ Online homeThe Pharmaceutical Journal
Vol 274 No 7340 p288
12 March 2005

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Ordering systems in hospitals increase medication errors

Computerised systems for ordering medicines in a hospital setting can increase the risk of adverse drug events, says new research from the US.

Although computerised physician order entry (CPOE) systems have previously been shown to reduce medication errors, authors of a new study have identified 22 types of medication error risks facilitated by the electronic ordering system TDS in a large American teaching hospital.

The researchers shadowed hospital doctors ordering medicines and pharmacists reviewing the orders. They interviewed pharmacists, house doctors, nurses and IT managers about the error risks they had observed.

Medication error risks identified included pharmacy stock lists being mistaken for dosage guidelines, fragmented displays preventing a complete patient medication record from being revealed and inflexible ordering formats leading to incorrect orders being generated. In some cases, the system allowed doctors to order diluents that were incompatible with antibiotics they were prescribing or warned about medicine allergies only after the product had been ordered. In these cases, house doctors were often relying on pharmacists to perform checks.

Three quarters of the staff interviewed reported having observed each of these potential causes of medication errors which the authors say indicates that they occur weekly or more often (JAMA 2005;293:1197).

The author of an accompanying editorial says: “Since roughly 75 per cent of all large IT projects in health care fail, inattention to these lessons is, at best, wasteful of time and resources and, at worst, harmful to patients and clinicians (ibid, p1261).”

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