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Vol 274 No 7341 p336-337
19 March 2005

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Letters

· Public liability insurance
· Community pharmacy
· New contract
· Council election
· Prescription charges
· Repeat dispensing
· ETP
· Complementary medicine
· The Society (4)
· The Journal (2)


Letters to the Editor

The Society

A professional association (Mr D. I. Simpson)

What is in a statutory demand? (Mr C. W. Beech)

Time to reign in expenses (Dr R. C. Moreton)

Why is the CPD helpdesk not manned at weekends? (Mr A. K. Sharma)

A professional association

From Mr D. I. Simpson, FRPharmS

I worked for the Royal Pharmaceutical Society for 34 years up to 2000 and never once in that time heard it referred to as a “Royal College”. I never thought I was working for a royal college, either. So I do not attach much credibility to the Secretary and Registrar’s claims that the Society’s “professional work” is analogous to that of such an institution (PJ, March 12, p300).

(For “professional work”, also read “representational work” since the Secretary and Registrar uses the second term as an equivalent earlier in her letter.)

Royal colleges concern themselves with the postgraduate qualifications of medical specialists. They each only cover part of the medical profession. They are likely to be registered as charities, which limits their political activity. Not much of an analogy there!

So far as representation is concerned, I see the British Medical Association as the body in medicine equivalent to the Society. It covers the whole of the medical profession (all doctors can join) and its core function — “to promote the medical and allied sciences and to maintain the honour and the interest of the medical profession” — is almost the same as that of a key chartered object of the Society, namely, “to safeguard, maintain the honour and promote the interests of pharmacists in their exercise of the profession of pharmacy”.

The Society’s professional association role has played second fiddle while the regulatory issues are being sorted out. The balance needs to be redressed. A bit of BMA-type vigour would not come amiss.

One further point: Miss Lewis says that the Society’s representational work is not separate from its regulatory role. With Dame Janet Smith questioning, in her fifth report on the Shipman Inquiry, whether even a 100 per cent regulatory body like the General Medical Council should have a representative function, I wonder whether Miss Lewis’s opinion will remain tenable for much longer. In my view, the Society, a unique and so far successful dual function body, will have to find a means of separating its functions in order to have a future as a regulatory body and a professional representative organisation.

Douglas Simpson
Council election candidate
Beckenham, Kent


What is in a statutory demand?

From Mr C. W. Beech, MRPharmS

For a number of reasons, including, it must be admitted, protest at the extortionate increase in the retention fee, I did not pay up by the January deadline. I therefore awaited with trepidation the arrival by registered post of my statutory demand. Would this be the pharmaceutical equivalent of “sending the boys round”? Unsurprisingly, I need not have worried, it was more a “slap round the face with a wet lettuce”. The letter stated I must pay up by the end of March or risk removal from the Register.

Can the Royal Pharmaceutical Society inform me how many of these demands were sent and at what cost? Surely this money could be better invested in introducing a monthly or quarterly direct debit payment system, which most other professional bodies use? Otherwise, more pharmacists will be tempted to ignore the first demand.

Clive Beech
Sidcup, Kent

 

PHILIP GREEN, deputy secretary and registrar, replies:

Eighty-four per cent of pharmacists paid by the end of January. Statutory demands were issued to 16 per cent of those registered in 2004 costing in excess of £10,000, a cost borne by all members. Every pharmacist who does not pay his or her fee on time adds significantly to the cost of collection of annual retention fees. Pharmacists who are keen to minimise increases in fees would be well advised to ensure they pay fees on time. In 2005, the Society has collected fees more quickly than ever before. The statutory notice period is prescribed in the Pharmacy Act 1954 and the Council is due to instruct the Registrar to remove those pharmacists who have still not paid from the Register at its next meeting. At the time of writing, 4 per cent of members have not paid. As has been explained previously direct debit payments of the type described are not permitted under the legislation.


Time to reign in expenses

From Dr R. C. Moreton, MRPharmS

The existing Council of The Royal Pharmaceutical Society must step down and we must elect a new Council according to the new Charter. I would like to propose that, in the spirit of the fresh start inspired by the new Charter, all the positions in the Society’s permanent staff at director level and above should be reassessed and, if deemed necessary, readvertised by the new Council. The present incumbents would be free to reapply.

Why do I want them reassessed? The Society cannot continue to expand the permanent staff at the rate it has done over the past few years and remain solvent, unless we, the members, are prepared to have our retention fees increase at 20 per cent above inflation for several years to come, especially when the Society can expect a reduction in overall membership over the next two to three years. Colin Minchom recently put the loss in revenue at £380,000 from resigning members (PJ, 22 January, p85). I think that is conservative; I would put the loss at a much higher figure.

Why should the positions be readvertised? The new Council may have different needs from the current Council. I want the Society to get value for money from its senior staff, and to make sure that their performance is what is and will be required. There is precedent from the public sector and industry for this. It is often the case after major changes in an organisation that staff are asked to reapply for their jobs.

The Society cannot rely on the profits from the Pharmaceutical Press bailing it out indefinitely. And I do not think the Society can assume the membership fees from registered technicians will resolve its finances either. I would therefore like to see a complete reassessment and overhaul of the Society’s organisation and a reduction in the number of staff to assure its financial future. If the Society has to consolidate some duties within a modified organisational structure, so be it, but it cannot continue to stagger from financial crisis to financial crisis.

I shall vote in this year’s election, and I am going to vote for anyone who states in their manifesto that they will seek to reign in the Society’s expenses, and review the organisation and complement of the Society’s staff.

Chris Moreton
Waltham, Massachusetts

 

ANN LEWIS, Secretary and Registrar, Royal Pharmaceutical Society, replies:

Directors of the Society hold employment status with the Society. That employment relationship, which is of course different from that of an elected member of the Council, is governed by a contract of employment and by UK employment law.

The Council sets the Society’s budget and determines the strategic direction of the work staff undertake. In the absence of knowing what strategy or structure a new Council may wish to pursue, it is premature and inappropriate to speculate on how any alterations to individual roles might be accommodated.


Why is the CPD helpdesk not manned at weekends?

From Mr A. K. Sharma, MRPharmS

One Saturday, I had problems when trying to make entries to my CPD record on the CPD website. I telephoned the technical helpdesk and discovered that it is only manned between 9.30am and 4.30pm, Monday to Friday (excluding bank holidays). The Royal Pharmaceutical Society must be aware that most people will make their CPD entries in the evenings and at weekends, so why is the helpdesk only manned during these times? It makes absolutely no sense.

With the extortionate rise in our retention fees and the onerous tasks now pushed on to all pharmacists, surely we should have a help desk that more accurately mirrors the times that pharmacists are likely to be using the site.

Arun Sharma
Southampton

 

FRED AYLING, CPD officer, Royal Pharmaceutical Society, replies:

We are keen to provide any technical support that we can to users of CPD Online or CPD Desktop. To this end we have investigated the possibility of providing support during the evenings and at weekends. The costs are high.

If, for example, the help line were available for three hours in the evening and 10 hours on Saturday and Sunday, an IT professional would have to be employed on a full-time basis to work unsociable hours. Given the high costs that this would involve, we had to consider the anticipated demand for this service, however desirable it is to provide it. Based on call volume and usage during the weekday daytime, we forecast the level of demand at evenings and weekends, and our judgement at that time was that the cost could not be justified.

With the introduction of obligatory CPD this year, use of the website has increased. For this reason, we are looking again at the feasibility of introducing this service.

If it is possible to provide some assistance during the evening and at weekends, it is likely that it would have to be restricted to fewer hours than described above.

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