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Vol 274 No 7341 p324
19 March 2005

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PSNC issues guidance on disability laws

Pharmacists may be breaking the law if they fail to provide medicines in a plain screw top bottle to patients with arthritis, the Pharmaceutical Services Negotiating Committee warned in new guidance published this week.

They should also consider issuing medication reminder charts to patients who have problems with their short-term memory and large print labels for patients who are visually impaired, the PSNC recommends.

The advice appears in case studies highlighted in new guidance that has been prepared for pharmacists to meet their legal obligations under the Disability Discrimination Act 1995 when supplying medicines to patients who have a disability.

Pharmacists have first to decide whether a patient is classified as disabled according to the definition in the Act and then, secondly, whether their disability means they need additional help with the supply of their medicines. But the guidance warned: “A person who finds it convenient to have medicines dispensed in a monitored dosage system or a person who wants tablets popped out of blister packs because of a preference for screw top bottles is not necessarily disabled.”

The Department of Health has promised to reimburse pharmacists for the costs of complying with their duty under the act, the PSNC confirmed. Reimbursement will be on a pence per prescription basis.

The money will be shared according to the number of prescriptions dispensed, in the belief that the more prescriptions that are dispensed, the more patients with a disability are likely to be encountered, said the guidance.

However, the PSNC promised it would monitor the payment system and if it appears to be unfair it will raise the issue with the DoH and try to develop a different system.

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