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The Pharmaceutical Journal
Vol 274 No 7342 p374-376
26 March 2005


Society summary

Statutory Committee

“No case to answer” ruling for Shipman pharmacist more

Reprimand follows pharmacist’s internet supply dispensing errors more


“No case to answer” ruling for Shipman pharmacist

A Statutory Committee inquiry into a complaint by the Council of the Royal Pharmaceutical Society against the pharmacist named in the fourth report of the Shipman Inquiry has been halted by the committee’s acceptance of a submission that there is no case to answer.

The Council’s complaint was against Ghislaine Brant (registration number 70438), who at the material times was a pharmacist employed at Battersby’s Chemist, 23 Market Street, Hyde, Cheshire, next door to Harold Shipman’s surgery.

The Council alleged that on 13 or 14 occasions between 22 February and 27 August 1993, Mrs Brant dispensed or was involved in dispensing prescriptions for single 30mg ampoules of diamorphine in the names of 13 different patients, each prescription being written by Shipman.

It was alleged that a competent pharmacist would have known that a single 30mg ampoule is an unusual amount to prescribe, that 30mg would be a lethal dose for someone not accustomed to the drug, that 30mg ampoules were usually prescribed as part of a course of treatment for cancer patients and that repeated prescribing of a single 30mg ampoule would be unusual. A competent pharmacist would also have known the doses set out in the British National Formulary for its use in acute pain, in myocardial infarction, in acute pulmonary oedema and in chronic pain.

The Council further alleged that, by repeatedly dispensing single 30mg ampoules on the prescription of one doctor, Mrs Brant had failed to: (i) take steps to satisfy herself that an unnecessary or excessive dose was not being prescribed; and/or (ii) appreciate that Shipman’s repeated collection of the ampoules himself meant that there was a need to investigate this prescribing and collecting pattern further; and/or (iii) take steps to satisfy herself that there was no abuse of diamorphine in relation to the prescribing; and/or (iv) identify any discernable and/or unusual pattern in Shipman’s prescribing of diamorphine; and/or (v) take steps to report the clear and unusual pattern of prescribing either to her superintendent pharmacist or to the Home Office, either directly or through the police chemist inspection officer (CIO), or to the Society.

It was alleged that Mrs Brant had failed to order supplies of 5mg or 10mg ampoules before about June 1993 even though she apparently understood that one reason why Shipman prescribed 30mg ampoules was that the pharmacy did not have smaller doses in stock.

In summary, the Council alleged that, in the course of exercising her role of pharmacist between 22 February and 27 August 1993, Mrs Brant had (a) failed to exercise the professional judgment and/or the objectivity of a reasonably careful and competent pharmacist, (b) failed to exercise sufficient scrutiny of Shipman’s prescriptions for single 30mg doses of diamorphine, (c) not acted towards Shipman in a way which was to the benefit and welfare of the public and patients, (d) failed to discharge her obligations as a pharmacist to patients, (e) not in any way exercised sufficient control over the product supplied by means of enquiring, of the doctor or any other person, into the repeated prescription by the same doctor of large amounts of a CD, and that those matters individually or cumulatively may amount to such misconduct as to render her unfit to have her name on the Register of Pharmaceutical Chemists.

The inquiry took place on 21 and 22 February and was adjourned to 24 February, when David Aaronberg, QC, for Mrs Brant, submitted that there was no case to answer. The case was then adjourned for a month.

Submission allowable

Giving the committee’s determination on 21 March, the chairman, Lord Fraser of Carmyllie, QC, said that the rules governing the Statutory Committee — The Pharmaceutical Society (Statutory Committee) Order in Council 1978 — make no specific provision for a “no case to answer” submission. “But,” he said, “in our view there is no prohibition on such an argument being advanced and it is implicit in the rules that such a submission can be made. It can only be in the interests of justice that is should be allowed to be made. Accordingly we have not disallowed Mr Aaronberg from making his submission.

“In an elegant counter-argument, [Alison] Foster, QC, [for the Council] urged that whatever view we took of the evidence, we should, in the public interest, allow the case to run its full course. There would have been some force in that argument if we were in the inquisitorial position of being able to require Mrs Brant to give evidence and subject herself to examination and cross-examination and questions from the Statutory Committee. The Regulations that presently govern us, however, give us no such authority. We are not in the role of a French juge d’instruction, free to roam and free to question at large. . . . It is not for us to fashion a complaint against an allegedly errant pharmacist. Our task is to determine whether the complaint set out in the notice of inquiry — nowadays invariably by the Council of the Royal Pharmaceutical Society — has been made out.

“The pharmacists on the committee do of course bring to bear their professional expertise on the issues raised and, time after time, it is welcome and invaluable. However, repeatedly as the legally qualified chairman I counsel them that their expertise is to be exercised only in relation to the matters in the notice of inquiry and in relation to the evidence before us. To pursue some failing the Council of the Society has not identified in the notice of inquiry is not their role if compatibility with the European Convention of Human Rights is to be secured. We are the independent and impartial tribunal, not the aides to the complainer.

“While Mr Aaronberg opened, advising us that he was advancing a ‘no case to answer’ submission and Miss Foster responded in like manner, it was not a classic ‘no case to answer’ submission and response in that at various points in their respective arguments we were invited to consider not only what was set forth on the part of the Royal Pharmaceutical Society but parts of Mrs Brant’s case which had been admitted and accepted.

“Be that as it may, what we have to consider is whether, on the basis of the complaint focused within the notice of inquiry, there is substance in the complaint against her taken at its highest without regard at this stage to the credibility of witnesses, which would allow us to conclude disciplinary action should be taken against her.

“For the reasons I shall set out (and this is not a criticism of the Society) at the end of the Society’s case we could not discern a case requiring her response. The witnesses for the Society were admirably frank, professional and clear in their evidence. That we are entitled to expect from witnesses of a senior regulatory body and we would wish to place on record our appreciation of their evidence but taking that evidence at its highest at the end of the day we cannot see what it is that is being alleged Mrs Brant did unprofessionally to cause us to conclude that her name should be removed from the Register.

“As the courts have remarked more than once, that is the test we are bound to apply even if our subsequent conclusion is that we can restrict our sanction to the lesser penalty of an admonition or reprimand.

“There is a context to be set here. Our sponsoring minister, Lord Warner, described Dr Shipman at a meeting of the Council for Healthcare Regulatory Excellence on 8 March 2005 as ‘uniquely evil’. Although Dr Shipman committed suicide in prison without ever explaining his motivation in killing so many of his patients, we would respectfully endorse Lord Warner’s description. We are, of necessity, unsure about the number of patients he murdered but we would recognise, as did Dame Janet Smith [chairman of the Shipman Inquiry], that the figure probably significantly exceeded the number in respect of whom he was convicted of murdering in a criminal court.

“We would only observe in passing that long before Dr Shipman encountered Mrs Brant he had been murdering his patients and long after she was no longer in the picture his criminality continued.

“Dame Janet Smith assessed that over the relevant period Dr Shipman had from a variety of sources amassed 24,000mg of diamorphine and had used that to kill off his patients, not just accelerating the deaths of elderly patients whose demise was imminent and inevitable in order to shorten their pain but others who were younger, those who had prospects of recovery or those who could have expected at least an extended period of life before them.

“Out of this massive quantity of 24,000mg of diamorphine the complaint against Mrs Brant is that against wholly lawful and modest prescriptions over a period of six months she dispensed at maximum 390mg of diamorphine, ie, at most about 1.6 per cent of what he accumulated and used.

“No evidence was led before us that she wilfully or recklessly dispensed quantities of diamorphine which she knew or ought to have known were excessive. On the contrary, the complaint against her is only that she failed to spot a pattern of prescriptions for relatively modest quantities of diamorphine. There is and can be no suggestion that she had any knowledge of the use to which he might put it.

“As we understand the situation, for someone wholly unused to diamorphine the appropriate dosage may be as little as 2.5mg. However, at the other end of the scale for a patient used to diamorphine and in acute pain a dosage of no less than 250mg might be appropriate. As I have indicated, the complaint against Mrs Brant is that she failed to notice an unusual pattern of prescribing at 30mg. That is higher than the minimum dosage that might be called for but it is more than 200mg below the top figure that a careful and considerate GP might wish to use to alleviate severe pain and which would have excited no attention at all.

“The key witnesses for the Society before us were David Young, who has been an inspector for the Society since 1985, and Robert Hallworth, who has exceptional qualifications in pharmacy and was probably adduced before us as an expert witness.

“Dealing with Mr Young first, he is an able and conscientious inspector of the Society. Had he been slapdash and transparently irresponsible that might have coloured our judgement but he is neither. On a number of occasions he had visited the Hyde pharmacy for which Mrs Brant had been responsible but with regard to Controlled Drugs he had noticed nothing untoward although it was part of his responsibility to check the Register of Controlled Drugs. Interestingly, … he acknowledged that ‘I do consider it to be part of my job to observe and report on unusual prescribing practices of prescribing doctors’, and he gave an insightful example of just such a pattern which he had pursued and which revealed the prescribing doctor was personally abusing the drug.

“However, his examination of Mrs Brant’s meticulously kept records had aroused no suspicions on his behalf. Nor, incidentally, had it caused another pharmacist who made an entry in the self-same register to voice her suspicions. It was only when Dame Janet Smith at a later part of her inquiry had sent to him a ‘Salmon letter’ [a letter that the Shipman Inquiry is required to write to those who have contributed to the inquiry, to outline areas of potential criticism of their evidence] that he slightly changed his tune. Then it became his argument that pharmacy staff were better placed than he was as an inspector to spot unusual prescribing practices. We are not persuaded by this argument.

“The premise on which inspectors operate on behalf of the Society must be that they know best and communicate on behalf of the Society not only what is required of pharmacists under the Code [of Ethics] but what they ought to be doing to match best practice. Of course it is for the individual pharmacist to keep the Controlled Drug register up to date and show in chronological order supplies in and dispensing out but the role of the inspector is not only to observe patent errors in the discharge of those duties but, as Mr Young acknowledged himself, it was his duty to report upon unusual prescribing practices by doctors.

“In this case he did not suggest that there were any unusual prescribing practices until threatened with criticism by Dame Janet Smith’s inquiry and even then his criticism was in the muted form that it was the pharmacy staff who were better placed than himself to spot the unusual practices.

“In our view, if there were patently obvious unusual prescribing practices, Mr Young, the other qualified dispenser and the police should have picked up these irregularities. None of them did and it would be grossly unfair to single out Mrs Brant as culpable.

“ The reality is that the unusual character of Dr Shipman’s prescribing pattern only emerged with 20/20 perfect hindsight vision after his conviction as a mass-murderer. In 2005 we might expect pharmacists to query a GP’s prescribing, suspecting that patients were being hastened to their death, but in 1993 it was unthinkable that pharmacists who matched the high standards Mrs Brant set herself would harbour worries that a GP was set on murdering his patients.

“ Post-Shipman the profession will have to be on guard and ever-vigilant but that is a long way from their pre-Shipman state of alert requiring them only to watch for slipshod GPs, the incompetents, the self-abusers or the indecipherable. All these types of queries over prescriptions were well recognised by the profession and any falling below those professional standards has been fiercely penalised by this committee.

“Guilt by association” unacceptable

“Guilt by association is a wholly unacceptable jurisprudential concept and forms no part of the approach of the Statutory Committee. Miss Foster, one of the most assiduous and skilled pleaders in London, never sought to rely on this odious concept but I fear that in a wider world, because the luckless Mrs Brant had a professional association with the ‘uniquely evil’ Dr Shipman, she is regarded as being in some way tainted. We reject that entirely. She is more to be praised than pilloried. Had it not been for her meticulous record-keeping retained long after the law required it of her, much of what the police uncovered about Dr Shipman would have been lost for ever. From what I have commented upon thus far it will be obvious that we have some sympathy with Mrs Brant, who has hitherto been a pharmacist of unimpeachable integrity.

“ However, it would not be unusual for us to turn on a pharmacist like her where we regarded the falling away from professional standards as so grave as to warrant removal from the Register. In this case we cannot do so and we conclude that she has no case to answer.”

The chairman said that, in a “spirited and eloquent” conclusion, Miss Foster had urged the committee to reject the submission and allow the case to continue to its conclusion. For the reasons already outlined, that did not appear to be an option if the committee was not to be oppressive. While not suggesting that the Society should not have pursued the case, the committee saw no purpose in unnecessarily protracting it.

In the committee’s view, Miss Foster had an intractable problem in the balanced evidence of her expert Mr Hallworth, who was well experienced in the profession. The committee had listened to his evidence keenly. However, when asked whether people who held the view that it was not necessary to challenge unusual-looking prescribing such as Shipman’s, he had replied that such people were “perfectly reasonable”.

“In summary,” continued the chairman, “what then is the case for the Society? Mr Young sort of wants to pass the responsibilities back to the pharmacy staff. While acknowledging his scrutiny of the particular register did not put him on alert and although they were not called before us, the entry in the register gave neither another pharmacist nor the police any cause for concern. Then, as Mr Aaronberg teased out at the very end of his further cross-examination, Mr Hallworth conceded in his balanced evidence that anyone who took a contrary view that these entries did not require to be challenged or queried was ‘perfectly reasonable’. We were pointed to no provision in the Code [of Ethics] requiring a challenge to Dr Shipman’s prescribing pattern.”

Early in the inquiry, Miss Foster had “with admirable brevity” set out the Society’s case: “It is the Society’s case that Mrs Brant failed in her duty in not recognising that the repeated doses of 30mg of diamorphine gave rise to queries about its use that Mrs Brant should have raised with the doctor, and reported, if not logically and adequately resolved, to her supervising chemist, the Society inspector or to the relevant police officer, the CIO, all of whom were available to her.”

“That was an impressively precise opening,” said the chairman. “Her misfortune was that the Society’s inspector on whom she relied did not support that bald assertion. Nor did the expert witness she adduced.”

“In such circumstances we would regard it as both proper and inevitable that we should sustain the submission of ‘no case to answer’ made by Mr Aaronberg. Neither the Society nor Miss Foster should reflect that this complaint should not have been brought. There was a serious professional issue to be explored. That has been done but our conclusion on the evidence is that there is no case to answer.”

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Reprimand follows pharmacist’s internet supply dispensing errors

A pharmacist who supplied a prescription-only medicine through an internet service before a valid prescription existed has been reprimanded by the Statutory Committee.

The committee’s chairman, Lord Fraser of Carmyllie, QC, said that the pharmacist had been under a widely held misapprehension that a POM can be dispensed at the request of a medical practitioner provided that a valid prescription is received within 72 hours. That is incorrect. The 72-hour rule applies only to emergency supplies and not to normal prescription supplies.

On 20 October 2004 the committee inquired into the case of Julian Mark Wyatt, of ABC Drug Stores, 196–198 Portobello Road, London W11. Mr Wyatt had, since 23 May 2003, been superintendent pharmacist of the company, which owned 23 pharmacies including the Portobello Road premises. The company was also a party to the inquiry.

The case had arisen from a complaint by the Council of the Royal Pharmaceutical Society alleging that Mr Wyatt may be guilty of misconduct such as to render him unfit to have his name on the Register of Pharmaceutical Chemists and to render the company liable to disqualification, such misconduct being individually or cumulatively demonstrated by:

· the supply to an investigative journalist on 22 September 2003 of 28 Reductil 10mg capsules other than in accordance with a valid prescription given by an appropriate practitioner

· the supply of the Reductil 10mg capsules incorrectly labelled as 15mg capsules

· Mr Wyatt’s failure to ensure the supply of sufficient information and advice to enable the safe and effective use of Reductil

· his failure to make an accurate record of the supply in the patient medication record

· his refusal to disclose to the journalist the identity of the doctor who had requested the supply of the Reductil

· his failure to disclose to a Society inspector a second private prescription register kept in respect of the internet pharmacy business

· his admitted arrangements with another company and a medical practitioner whereby supplies of prescription-only medicines were routinely made against e-mail requests and not in accordance with a valid prescription.

The committee heard that, from a time before Mr Wyatt’s appointment as superintendent pharmacist, ABC Drug Stores Ltd had operated an internet pharmacy business from an upstairs office of the pharmacy. As part of that business, the pharmacy regularly received e-mail requests from a doctor, identified at the inquiry as “Dr E”, to supply medicines ordered by members of the public via a website operated by a company called Menscare UK Ltd.

The committee was told that on 19 September 2003, the journalist submitted to Menscare UK Ltd an e-mail request for Reductil together with a completed medical questionnaire. He entered his weight on the medical questionnaire as 150lb. On the same day, he received an e-mail in response saying that because of his healthy weight Reductil could not be supplied.

On 22 September 2003, at 4.10pm. the journalist resubmitted his application, increasing his stated weight by five stones. He paid £120 via Visa. At 4.15pm Menscare UK Ltd sent an e-mail to Dr E calling for “1 x Mth 10mg Reductil ABC”. At 4.38pm Dr E forwarded that e-mail with no covering message to the pharmacy. At 4.54pm, Mr Wyatt or members of the pharmacy staff dispensed one pack of 28 x Reductil 10mg capsules, incorrectly labelled 15mg, with the direction “as directed by the prescriber”. Mr Wyatt checked the medicine before it was placed in a sealed delivery package together with a body mass index (BMI) ready reckoner and patient information leaflet (PIL). The sealed delivery package was then addressed to the journalist and placed in the post.

On an unknown date, a record of the supply was made on a computer in the office from which the company operated its internet supply business. This record was inaccurate in that it stated that 28 15mg capsules had been supplied and that the supply had been made against a prescription dated 22 September 2003.

On 24 September 2003, Dr E printed, or caused to be printed, a copy of the e-mail sent to him on 22 September, then stamped the copy to show details of his name, address and General Medical Council registration number. The copy e-mail was not signed but did bear a manual endorsement symbol.

Also on 24 September 2003, the Society’s local inspector, in the course of a notified routine visit to the pharmacy, and without knowledge of any of the above matters, asked to see the pharmacy’s prescription register. Mr Wyatt failed to disclose the existence of the internet supply business operating from the upstairs office and the additional prescription register maintained in respect of such supplies.

Interview

At interview with the Society inspector on 20 November 2003, Mr Wyatt had admitted that he had checked the capsules before despatch and accepted that they had been wrongly labelled 15mg as a result of error on his part. He also accepted that, in addition to a PIL, he should have supplied a leaflet explaining how additional counselling could be obtained. He admitted that the capsules had been supplied against the e-mail received on 22 September 2003 from Dr E and confirmed that the endorsed document would not have been received until 24 or 25 September 2003. He accepted that when the journalist requested sight of the prescription he refused to show him Dr E’s details. He admitted that, under the arrangements with Menscare UK Ltd and Dr E, supplies were made against e-mail requests.

Giving the committee’s determination on 22 November 2004, the chairman said that the committee had been concerned that it might have to resolve complex matters of internet dispensing and test the adequacy of the Society’s guidance on online pharmacy services. It had also been concerned that the journalist’s request for the prescribed medicine might contain an element of the “agent provocateur” — an issue that had vexed the courts in recent years.

In the event, the case turned on neither the novel matter of the control of internet pharmacy nor on the rights of the journalist who, although lying about his weight, had done nothing so outrageous as to put him beyond the legal pale of legitimate investigative inquiry. Rather, the case turned on a labelling error and on dispensing without confirmation that a valid prescription existed.

“The requirement in law,” said the chairman, “is that dispensing has to be in accordance with a valid prescription. However, there is no requirement for the dispenser to have seen the prescription or to have it in his possession at the time of dispensing. Indeed, it is quite regular practice for a nursing home, for example, to fax the prescription to the pharmacist and for the pharmacist to make it up on the basis of the fax.”

Mr Wyatt clearly believed that he could dispense in response to a request from a medical practitioner, provided he received a valid prescription within 72 hours. That seemed to be a fairly widely held misapprehension, said the chairman, but the so-called 72-hour rule applied only to emergency supplies requested by a prescriber.

In all the circumstances, said the chairman, the committee had concluded that Mr Wyatt has been guilty of such misconduct as to render him unfit to be on the Register. In particular, the committee relied on the supply other than in accordance with a valid prescription and the labelling error. The committee was less comfortable with the other bullet points in the summary and made no finding in relation to them.

Having reached the conclusion that Mr Wyatt was unfit to be on the Register, the committee noted that he had taken steps to check out the system, and a much more elaborate and satisfactory system was now in place. Furthermore, he no longer had any role in the internet part of the business. In such circumstances, the committee would restrict itself to a reprimand. No further sanction would be attached to the company.

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