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PJ Online homeThe Pharmaceutical Journal
Vol 274 No 7343 p381
2 April 2005

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NHS staff report regular unpaid overtime

Half of NHS staff regularly work unpaid overtime with 12 per cent of them admitting it can account for an extra six hours a week, according to the results of a survey published last week. Fifteen per cent of staff also revealed that they had been physically attacked at work in the past 12 months and a third of staff questioned admitted that they suffered from work-related stress.

The statistics come from the second annual NHS staff survey carried out by the Healthcare Commission in October 2004 on behalf of the Department of Health.

A total of 217,968 NHS employees, including pharmacists, who work for NHS trusts in England took part in the survey. The response rate was 60 per cent.

Immediate past president of the Guild of Healthcare Pharmacists Robert McArtney said pharmacists, including chief pharmacists, put in extra hours for no pay. He said: “They know the work has to be done. I think also bed pressures have got worse in the past year which in turn puts pressure on the discharge process and you also have to consider the volume of paperwork that has to be done, too.”

The guild was unaware of any particular problem with violence against pharmacy staff. But he said: “I have heard reports of verbal aggression towards pharmacists but there has been no mention of physical aggression.

“Although this figure of 15 per cent is potentially worrying I think the guild would have heard if it was a particular problem with pharmacy, although it may be that any incidents which are happening are being dealt with locally.”

He added that the 60 per cent response rate showed that staff took the survey seriously and that if the results could be used to highlight particular issues with the Government then it was useful.

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