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Vol 274 No 7349 p571
14 May 2005

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CHRE recommends audit of Society’s Infringements Committee

External auditing of decision-making by the Royal Pharmaceutical Society’s Infringements Committee has been suggested by the Council for Healthcare Regulatory Excellence.

The 2005 annual performance review report compiled from a questionnaire completed by the Society at the request of the CHRE was discussed at the council’s meeting last week. It also suggests that the Society should consider collecting statistical information on complaints against pharmacists as they progress through the fitness to practise procedures. This could help the Society identify learning points to help prevent similar incidents recurring through feedback in preregistration education, training or guidance.

Overall, the review identifies many areas of good practice within the Society’s systems, including its consultation on the Code of Ethics for pharmacy technicians, modification of the preregistration training handbook in the light of a recent Statutory Committee case and its plan to link work on competencies to the preregistration programme, and the CPD scheme and its postgraduate programme.

Weaknesses identified include the current fitness to practise procedures, which are less modern than those of many other regulators.

The report says that the Society is aware of this deficiency and that it has been seeking changes to the underpinning legislation through an Order under Section 60 of the Health Act 1999. Major deficiencies identified by the Society include the lack of a health committee to deal with cases of impaired fitness to practise due to illness, a limited range of disciplinary sanctions and the absence of any power of interim suspension.

Mandie Lavin, the Society’s director of fitness to practise and legal affairs, said: “We will be incorporating auditing of decisions into the business plan for 2006 and will explore ways of ensuring consistency, proportionality and fairness. This will be supplemented by ongoing training of Council and committee members, refinement of referral criteria and engagement with stakeholders and the public to ensure public and professional confidence in complaints handling.”

She said that the complaints procedure would be made more transparent with more information posted on the Society’s website and statistical data in its annual review.

The performance review report was to be considered by the CHRE on 12 May. It is accessible as a PDF file (120K).

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