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PJ Online homeThe Pharmaceutical Journal
Vol 274 No 7351 p645-646
28 May 2005

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Letters

· Prescribing
· Dispensing doctors
· Information systems
· Adverse event reporting (2)
· Pharmacy graduates
· New contract
· Pharmacy technicians
· Community pharmacy
· Birdsgrove House (2)
· Reciprocal registration


Letters to the Editor

Adverse event reporting

Reporting forms for adverse events (Mr J. A. Tweed)

Recording adverse events immediately — a suggestion using a Windows-based model (Mr R. Dunkley)

Reporting forms for adverse events

From Mr J. A. Tweed, MRPharmS

Congratulations to Ashcroft et al on such a clear and useful paper (PJ, 21 May, p615, PDF (70K)).

Having looked at the design of the form at www.cip.man.ac.uk, may I offer a suggestion which the authors may wish to consider and which may improve the accuracy of the data collection process?

The “tick boxes” if moved to the right of the questions save one having to scan the question and then go back to the beginning of the line to give an answer.

If, however, this is done then the questions need to be “right justified” so that no long spaces occur between the questions and the answers, or alternatively, leader lines between the boxes and the questions to ensure that the correct responses are recorded.

I hope the above comments are constructive and useful, adding to a meaningful piece of research.

Jack Tweed
Nottingham


Recording adverse events immediately — a suggestion using a Windows-based model

From Mr R. Dunkley, MRPharmS

I read with interest your article (PDF 70K)about reporting adverse events and evaluation of the reporting form (PJ, 21 May, p615). I have devised a form that is on my computer in my dispensary.

I used the “Forms” facility in Microsoft Outlook 2000 to produce this. This is because I believe that any event should be recorded there and then, and have a standard format. My belief is that if, at the end of a day of dispensing, a pharmacist has to set pen to paper, then vital items in the event can be forgotten because the event has been recorded later, so information which could be relevant to the event is lost.

Thus if an event occurs, I call up Outlook and fill in the boxes I have set: who was involved; time and date of the incident; and the outcome.

Since the form I have created is a standard one, by using the facilities of Outlook, I can look at, say, “who was involved” and pin down “who was involved” and see if there was a common theme. Also, I can see if there is a similarity between the type of incidents reported. The ability to produce reports of this kind leads me to look at my procedures and “tighten up” where possible.

The fact that my system is on my desktop means that I can record events there and then, I do not have to log onto the internet and go to the Manchester University web site to report it, which I believe is akin to the pen and paper system, ie, it gets done when there is a block of time available, and vital facts may have been lost.

I am not criticising the Manchester system, but if I had a “wish list”, I would have every pharmacist with error reporting systems on his or her desktop, to have a standard format that was compatible with the Manchester web site.

Thus they could record the event when it happened, and later upload it to the web site so that other pharmacists could benefit from their mistakes.

Bob Dunkley
Community Pharmacist
Dewsbury, West Yorkshire

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