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Vol 274 No 7352 p667
4 June 2005

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New focus on long-term conditions for NHS Scotland

Pharmacists in Scotland will have a key role to play in the future NHS, as announced last week (PJ, 28 May, p635).

David Kerr’s report — “Building a health service fit for the future” — was commissioned by the Scottish Executive as a national framework for service change over the next 15 to 20 years. It was produced in response to demographic changes: Scotland has an ageing and, unusually, a declining population. Other challenges are high rates of cardiovascular disease and cancer, and the fact that one-fifth of the population lives in a rural area.

In response to these challenges, the report recommends a new model of care:

· An NHS that is geared towards long-term conditions instead of the current focus on acute conditions
· A locally responsive NHS, rather than the current hospital-centred approach
· A move to team-based care from the current doctor-dependent care
· Preventive, integrated care instead of reactive, disjointed care
· A new focus on encouraging self-care

Andy Kerr

Andy Kerr: patients with long-term conditions need to be identified

Health minister Andy Kerr said that some of the recommendations would have to be considered by the Scottish Executive but that other elements could be implemented straight away. “I want to see health boards get to work on identifying patients with long-term conditions who are most at risk of hospitalisation. This will enable them to provide proactive, co-ordinated care in the community,” he said.

Long-term conditions are an area in which pharmacists will play an expanded role. The report states: “The new pharmacy contract should reflect the extended role that pharmacists, and in particular community pharmacists, could play in the monitoring and review of older people’s medications and health status.”

It proposes that a generic approach should be taken for managing long-term conditions, rather than a condition-specific approach. For pharmacists, this means addressing patients’ pharmaceutical care needs. “Work in progress has demonstrated a willingness on the part of patients to engage in more innovative ways of obtaining their medicines and participating in self-monitoring with help and support from their community pharmacist.”

A new tiered model of unscheduled (out-of-hours) care is proposed. Pharmacy will have a role in the first level, along with GPs, the ambulance service, district and community nurses, and NHS 24. “They will act as the first point of contact to the NHS Scotland Unscheduled Care System,” the report states. All professionals at this level will have to have the same core competencies in assessing and referring patients to the most appropriate part of the service. The report adds that it sees great potential in applying the forthcoming pharmacy contract “to tackle illness assessment, chronic disease management and the proactive management of older patients so that reactive emergency/unscheduled attendances are reduced”.

A need for new technology is also covered, with a central requirement for an electronic health record. “We recommend that the electronic health record should be put in place within three years. It should be compulsory not optional and should result, over time, in a paper-free system,” the report states.

Lyndon Braddick, director of the Royal Pharmaceutical Society’s Scottish Department, said: “We are particularly pleased to see reference to the role of community pharmacies as walk-in centres with other health care professionals offering outreach services from pharmacy premises and the potential to offer direct access to self-care, chronic disease management and minor injury care in the communities where people both live and work.”

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