Repeat prescription service “shambles” leads to reprimand
A pharmacist whose repeat prescriptions service was described as a “shambles” has
been reprimanded by the Statutory Committee.
On 25 May, the committee inquired into
a complaint by the Council of the Royal Pharmaceutical Society against
Nigel Kevin Carpenter (registration number 79595). The Council alleged
that misconduct such as to render Mr Carpenter unfit to be on the Register
may have been demonstrated,
individually or cumulatively, by:
· The operation of a repeat medication service that failed to comply
with the service specifications set out in the Society’s Code of
Ethics and Standards
· A failure to maintain patient medication records in accordance with
the Society’s Code of Ethics and Standards
· Submitting inaccurately endorsed prescriptions to the Prescription
Pricing Authority
The allegations all related to Martins Pharmacy at 80 Tennyson Road,
St Mark’s, Cheltenham, during the period between about December
2001 and August 2002. Mr Carpenter was at the time employed there as
locum pharmacist in charge.
In addition, from 17 June to 17 December 2002 he was also the superintendent
pharmacist of the company that then owned the pharmacy.
The Council said that, in a letter to the Society received on 21 October
2003, Mr Carpenter had accepted that there had been deficiencies in the
pharmacy’s repeat medication service, including the facts that
prescriptions had not always been received from the surgery by the time
the patients collected their medicines, that request forms were not always
completed correctly, that records of prescriptions due were inadequate
and that records of medicines dispensed were inadequate.
Fenella Morris, for the Society, told the committee that Mr Carpenter’s
repeat prescription system was a shambles and his record-keeping was
hopelessly incomplete. The audit trail was such that it was impossible
to follow any particular medicine from issue of prescription by a GP,
to the request by patient or carer for a repeat, to its being dispensed
and being entered in the PMR and a claim being made to the PPA. She listed
a series of incidents relating to a sample of patients.
The poor systems had led Mr Carpenter to submit erroneous claims to the
PPA, although the Society did not allege any dishonesty or impropriety
on his part. He claimed he had not set up the systems but, as pharmacist
in charge, he was responsible for them.
Giving the committee’s determination, the chairman, Lord Fraser
of Carmyllie, QC, said that the various allegations were in the main
admitted. Even if some disputed matters were left out of consideration,
there was no escape for Mr Carpenter from the central complaint against
him. To his credit, he did not seek to evade his responsibility.
Mr Carpenter having admitted his failure to operate the service in accordance
with the Code of Ethics, the committee had little hesitation in concluding
that he had been guilty of such misconduct as to render him unfit to
be on the Register. However, it would restrict its sanction to a reprimand.
Its reasons for doing so were that at the time of the misconduct Mr Carpenter
had had marital and health problems and had possibly been too timid to
make corrections that he knew should be made.
Mr Carpenter had now moved to Cornwall and was doing well. His current
employer seemed satisfied with his professional work. Most importantly,
the committee was confident that if he had to operate a repeat medication
service in the future he would do it by the book, and if he found any
deficiencies in any system he had to take over he would be sufficiently
assertive to insist on improvements. He had been chastened by his appearance
before the committee and a reprimand was sufficient.
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