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Vol 276 No 7390 p264-265
4 March 2006

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Letters to the Editor

The Society

Concern at time taken to resolve infringements cases

From Dr G. E. Appelbe, FRPharmS

There is a long-standing maxim in law stating that justice delayed is justice denied and this is also enshrined in the Article 6 of the Human Rights Act 1998, namely, that “everyone is entitled to a fair and public hearing within a reasonable time”. It is of concern, therefore, that infringements, either criminal or professional, which are dealt with by the Royal Pharmaceutical Society’s inspectors are taking so long to resolve. No fault lies with the inspectors in this regard. Every infringement, however small or large, appears to be dealt with formally in that first there is an interview between inspector and offending pharmacist and the matter is then referred direct to the Infringements Committee. There appears no longer to be any screening process in the Society as in the past.

Over the past 12 months I have been acting as a legal adviser to several pharmacists who have been so interviewed. However, not one of them has yet had their case dealt with by the Infringements Committee even after nearly a year. Even after consideration by the Infringements Committee these pharmacists could be subject to sanctions ranging from a warning to referral to the Statutory Committee. After this it is not unknown for cases to take over 12 months to be heard by the Statutory Committee. This situation is unacceptable.

There are at least two points to be made. First, the pharmacist’s conduct could be such as to justify his name being removed from the Register as soon as possible in the interest of the public. Secondly, for many, although the ultimate sanction is not applied, the sword of Damocles hangs over their heads for far too long. I would be surprised if defence lawyers do not make use of the delay issue in future cases should the situation not be remedied. The chairman of the Statutory Committee has in the past, when administering a reprimand, said it was because there had been a delay in bringing the case to the committee. Presumably if there had been no delay, erasure, in the public interest, may well have been the outcome.

If it is a resource problem then it is for the Society to redress any omission. Perhaps by not having such a rigid formal system but by reinstating a form of screening process, even suggested by Dame Janet Smith in the Shipman case, justice would then not only be done but also seen to be done.

Gordon E. Appelbe
London

 

JO RAFFAITIN, head of investigation, Fitness to Practise and Legal Affairs Directorate, Royal Pharmaceutical Society, responds:

Dr Appelbe is of course correct that in dealing with cases the Society must be mindful of the requirements of Article 6 and, indeed, the Society’s fitness-to-practise procedures take into account all such responsibilities.

However, it is incorrect that all complaints made to the Society are dealt with in the formal way Dr Appelbe describes. The Infringements Committee, in deciding whether a case should be referred to the Statutory Committee, takes into account all the factors listed in its published referral criteria. These criteria are also used by the inspectorate when deciding how to investigate any particular allegation and to ensure consistency. Only cases that are likely to meet the referral criteria are investigated formally. The majority of cases are not so serious and these will be dealt with informally by the inspectorate before referral to the Infringements Committee.

Dr Appelbe is also correct that no screening is undertaken by office staff and all complaints within the Society’s enforcement jurisdiction are referred to the Infringements Committee, whether they have been investigated formally or not. This is in line with the role of the Infringements Committee as defined in the Council Governance handbook and the Infringements Committee (Procedure) Rules 2005.

In Chapter 19 of her fifth report, Dame Janet Smith, chairman of the Shipman Inquiry, was critical of other regulators that undertook screening of cases. Only by routing complaints through proper fitness-to-practise procedures, in line with published rules, referral criteria and sanctions guidance, can transparency and fairness be maintained.

In 2005, the Society received a 21 per cent increase in the number of complaints received as compared with the previous year.

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