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PJ Online homeThe Pharmaceutical Journal
Vol 276 No 7391 p292
11 March 2006

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Letters

· SOPs (2)
· Methadone mixture
· Oxygen services (2)
· Assisted dying (3)
· Branded prescribing
· Boots / UniChem merger


Letters to the Editor

Oxygen services

Inefficiency showing no signs of subsiding (Mr G. Gardener)

Give the oxygen delivery service back to pharmacy (Mr D. Taylor and Mrs S. Glass)

Inefficiency showing no signs of subsiding

From Mr G. Gardener, MRPharmS

I cannot let the letter from Mike Beaman (PJ, 4 March, p263) pass without comment.

Since I am not based in Mr Beaman’s region, I cannot comment on the efficiency of the oxygen handover there. However, I am only too aware of the chaos that has prevailed in my area: chaos that is continuing and showing no signs of subsiding, five weeks into the handover.

My patients are not bothered about local implementation groups or even regional reference groups and are certainly not in the least concerned with the job security of faceless bureaucrats. What they are concerned about is the supply of oxygen to themselves, or their nearest and dearest.

As a pharmacist, I pride myself in putting the needs of patients first. Despite repeated warnings from many contractors, this scheme was pushed forward and it is only through the goodwill of people such as myself that there has not been a total collapse of the system.

Yes, there are lessons to be learnt, but while our political masters are happy to sit in ivory towers and preach about things they know nothing about, our health service will continue to deteriorate, devouring even greater amounts of money.

Geoff Gardener
Hartlepool, Cleveland


Give the oxygen delivery service back to pharmacy

From Mr D. Taylor, MRPharmS, and Mrs S. Glass, MRPharmS

Why do we not seize the opportunity to give back to community pharmacists that which should never have been taken away, namely, the domiciliary oxygen supply service?

After the expected chaos from the transition, there will presumably be many hours spent on debriefs and monitoring to find out what went wrong. Will the new service continue to be monitored with patient satisfaction surveys and cost monitoring? We doubt it, for this might give answers that our leaders do not want to hear.

The Royal Pharmaceutical Society, the National Pharmacy Association and the Pharmaceutical Services Negotiating Committee should take a lead in making sure that the option to revert to a patient oxygen delivery service which worked stays open.

Oxygen patients are often elderly confused people. They should not have to deal direct with Air Products et al. As professional pharmacists we are aware of patients’ individual needs and we are in a far better position to fulfil their care than an anonymous supplier situated miles away demanding data protection and a home oxygen order form while the patient gasps for air.

The decision to take oxygen delivery away from pharmacies was a bad one. Those who feel this way should contact their local pharmaceutical committee and urge action.

Denis Taylor
Sheila Glass
Swindon, Wiltshire

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